XF 1.5 No New Registration PM Sent After Changing Email Status From Awaiting Approval To Valid

[The Grand Potentate]

We've been having some server email issues and I've been forced to manually change the states of user registrations from Awaiting Approval to Valid. When I do, the system does not register the user as a new registration and does not send out the welcome email. Is there any way to fix this, or to manually push out the welcome PM if I'm forced to do this again in the future?

 

[Chris D]

Where are you setting the user status? In the Admin CP on the user edit page?

 

[The Grand Potentate]

Where are you setting the user status? In the Admin CP on the user edit page?

Correct. They are not listed in the users awaiting approval page.

 

[Mike]

I can't think of any reason why they wouldn't be on the awaiting approval page -- are you sure the status wasn't awaiting email verification? That won't be listed there.

But roughly, if you're manually editing the users like this, this is the expected behavior and there isn't really a way around it. Edits on this page (or batch user edits) are generally considered "lower level" so they don't trigger some of the usual behaviors as if the user triggered it themselves or the standard approach was used.

 

[The Grand Potentate]

I can't think of any reason why they wouldn't be on the awaiting approval page -- are you sure the status wasn't awaiting email verification? That won't be listed there.

But roughly, if you're manually editing the users like this, this is the expected behavior and there isn't really a way around it. Edits on this page (or batch user edits) are generally considered "lower level" so they don't trigger some of the usual behaviors as if the user triggered it themselves or the standard approach was used.

i'd say 80/20 its awaiting email verification/awaiting approval. Maybe 90/10.

Ok, would it be possible to get the system to send the PM manually then in instances like this?

 

[Chris D]

Ok, would it be possible to get the system to send the PM manually then in instances like this?

You would just have to start a conversation with the user manually.

 

[The Grand Potentate]

You would just have to start a conversation with the user manually.

think we can add the ability to send them from the ACP as a feature?

 

[Chris D]

You can suggest it, but there aren't really any immediate plans for it.

 

[The Grand Potentate]

You can suggest it, but there aren't really any immediate plans for it.

might be handy. if someone accidentally leaves the conversation you can just pop in and resend it.