1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.5 No New Registration PM Sent After Changing Email Status From Awaiting Approval To Valid

Discussion in 'Troubleshooting and Problems' started by Rambro, Sep 13, 2016.

  1. Rambro

    Rambro Well-Known Member

    We've been having some server email issues and I've been forced to manually change the states of user registrations from Awaiting Approval to Valid. When I do, the system does not register the user as a new registration and does not send out the welcome email. Is there any way to fix this, or to manually push out the welcome PM if I'm forced to do this again in the future?
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    Where are you setting the user status? In the Admin CP on the user edit page?
     
  3. Rambro

    Rambro Well-Known Member

    Correct. They are not listed in the users awaiting approval page.
     
  4. Mike

    Mike XenForo Developer Staff Member

    I can't think of any reason why they wouldn't be on the awaiting approval page -- are you sure the status wasn't awaiting email verification? That won't be listed there.

    But roughly, if you're manually editing the users like this, this is the expected behavior and there isn't really a way around it. Edits on this page (or batch user edits) are generally considered "lower level" so they don't trigger some of the usual behaviors as if the user triggered it themselves or the standard approach was used.
     
  5. Rambro

    Rambro Well-Known Member

    i'd say 80/20 its awaiting email verification/awaiting approval. Maybe 90/10.

    Ok, would it be possible to get the system to send the PM manually then in instances like this?
     
  6. Chris D

    Chris D XenForo Developer Staff Member

    You would just have to start a conversation with the user manually.
     
  7. Rambro

    Rambro Well-Known Member

    think we can add the ability to send them from the ACP as a feature?
     
  8. Chris D

    Chris D XenForo Developer Staff Member

    You can suggest it, but there aren't really any immediate plans for it.
     
  9. Rambro

    Rambro Well-Known Member

    might be handy. if someone accidentally leaves the conversation you can just pop in and resend it.
     

Share This Page