I am not a designer and I was able to change IPB to a fairly involved degree. My site was more than color changes and on some pages you had to really look to see it was IPB. I also used their IP.Content app and although it was difficult and I did complain about it being too difficult, I was still able to get my home page and article system up and running.I have hired three different web designers to skin IPB. All three poked around a bit, changed a few elements, and quit. I tried it myself, finally. Because I couldn't make sense of the CSS files, I just started editing HTML templates. I did a pretty good job and got pretty far along, but there are hundreds of pages in the IPB system. Because it has so many different ways of accomplishing the same thing, I would never have a completely fixed site unless I locked the version I was at and spent another year editing HTML templates.
I have used support five times since I became a customer, one was critical because I completely broke my site when I first started with IPB and two of the tickets were on a Saturday. ALL of them were answer quickly, professionally and fixed/helped me fix the problem. Your reference above just isn't what the norm say about their support.I called IPB a few times over the last year and left messages asking for custom skinning services. I was prepared to pay as much as I had to. They never responded.
When I first went with IPB, I bought three skins from Olivous or whatever he name is, I can't quite remember it. But in all sells, I bought the skin, and could download them that minute. When I had questions about a skin, he was responsive, helpful and he is always in the forums willing to help. Again, I think you may have just caught him on a busy day or something.. because this isn't normal from what everyone else says and what I experienced.Even the good skin designers just make what they want to make, because they feel like it. Take a look at this site:
Wow! It looks amazing, right? Try ordering a custom skin and see if you ever get a response. I talked to other webmasters on the IPB forum, and they all said the same thing. No one would return their emails, and they couldn't find anyone.
This is again wrong and complete false. I am not a designer and I did it. Does it take time to learn the system? Yes. Is it different than vB? Yes? Did I struggle and ask so many questions in the forums that I thought they would shoot me? Yes. But to say you can never get it to look the way you want it is crazy.If you use IPB you will never be able to make it look like your own site.
Oh fine stop me posting why don't you.You might be better off posting this on the IPB forums.
I really don't want this thread to descend into general IPB bashing.
Lets be honest here Shaun, a lot of skinners and coders dropped IPS down the years due to the insane release schedules requiring a lot of upgrading rather than developing new products. The icing on the cake was of course the announcement late last year that IPS were running through an upgrade a week, that is simply insane and for mine paints a picture of a company that has completely lost track with anything approaching reality.My understanding is that there have been issues for some IPB skinners with the constant updates IPS puts out for their products.
I believe the nub of it was that some skinners found it difficult to update their skins (don't forget, some of them have lots of custom skins too, not just their standard offerings) at enough of a pace to keep up with the updates. No doubt this will have been compounded by some customers expecting free upgrades for each IPS upgrade, and some skinners offering free updates within a point release?
Some of those skinners have now decided to drop IPB and instead are now skinning for xF.
Obviously this has had a knock-on effect for those customers who purchased skins from them. I believe some customers are still quite angry at being abandonded and left with a skin they cannot update themselves - something they have paid for, with an expectation of being able to update into the future.
I would hope that Josh can find some way to resolve it (if this is the issue) - perhaps ask on the IPS forums if another designer would be willing to take on your site skinning?
Equally I can empathise with a site owner who might have spent money on a custom skin and is now in a difficult position trying to get changes made without being able to revert to the original designer.