XF 1.2 Member counter has stopped working

[sophie1204]

The count for my members in my Forum Statistics box has stopped tracking, all of a sudden. Any ideas why this might be and what I can do to fix it?

Thanks.

 

[Amaury]

Does it update if you rebuild forum information?

 

[sophie1204]

I have no idea of what you mean by this. If you mean does it change when I refresh the page, the answer is no.

 

[Amaury]

I have no idea of what you mean by this. If you mean does it change when I refresh the page, the answer is no.

No, I mean running Rebuild Forum Information.

 

[sophie1204]

What does this do and how would I do this? I'm not very savvy about this stuff, and I don't want to run the risk of ruining anything.

 

[sophie1204]

Ah, I see where it is, but I'm still not sure what it does.

 

[Amaury]

Ah, I see where it is, but I'm still not sure what it does.

It'll rebuild your forum statistics.

In simpler terms, it'll recalculate them.

 

[sophie1204]

Ran this and it fixed it:

Admin CP -> Tools -> Cron Entries -> Rebuild Board Totals Counter

YAY!!

 

[Mike]

If you're not running 1.2.4, I would recommend updating to that.