XF 1.4 member cant upload avatar

[Anton_Bodryachkom]

Hi forum , one of the member can upload avatar , i tryed from admin end same thing , its seas , successfully uploaded, but it shows as image not there . all other members are fine . We tryed re register , same result

that how it looks

 

[Martok]

Are you trying to upload just one specific image or have you tried with different images? If it's just one image then the file could be corrupt or named with the wrong file extension.

 

[Anton_Bodryachkom]

different images , and i tryed same image with other user , it uploaded fine

 

[Anton_Bodryachkom]

here is error

ErrorException: getimagesize(/opt/lsws/DEFAULT/html/site.com/html/data/avatars/l/5/5256.jpg): failed to open stream: No such file or directory -library/XenForo/Model/Avatar.php:252
Generated By: Brock Samson, Today at 2:49 AM
Stack Trace
#0 [internal function]: XenForo_Application::handlePhpError(2, 'getimagesize(/o...', '/opt/lsws/DEFAU...', 252, Array)
#1 /opt/lsws/DEFAULT/html/site.com/html/library/XenForo/Model/Avatar.php(252): getimagesize('/opt/lsws/DEFAU...')
#2 /opt/lsws/DEFAULT/html/site.com/html/library/XenForo/ControllerPublic/Account.php(587): XenForo_Model_Avatar->recropAvatar(5256, 0, 0)
#3 /opt/lsws/DEFAULT/html/site.com/html/library/*******/Credits/ControllerPublic/Account.php(56): XenForo_ControllerPublic_Account->actionAvatarUpload()
#4 /opt/lsws/DEFAULT/html/site.com/html/library/XenForo/FrontController.php(347): *******_Credits_ControllerPublic_Account->actionAvatarUpload()
#5 /opt/lsws/DEFAULT/html/site.com/html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#6 /opt/lsws/DEFAULT/html/site.com/html/index.php(13): XenForo_FrontController->run()
#7 {main}
Request State
array(3) {
["url"] => string(45) "http://www.site.com/account/avatar-upload"
["_GET"] => array(0) {
}
["_POST"] => array(9) {
["use_gravatar"] => string(1) "0"
["su"] => string(75) "http://fc03.deviantart.net/fs71/i/2010/152/8/1/Brock_Samson_by_Injust07.jpg"
["avatar_date"] => string(1) "0"
["avatar_crop_x"] => string(1) "0"
["avatar_crop_y"] => string(1) "0"
["_xfToken"] => string(8) "********"
["_xfRequestUri"] => string(25) "/account/personal-details"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}

 

[Anton_Bodryachkom]

cant figure out , why its happening , any ideas?

 

[Martok]

There's reference to ******* Credits add-on in the error. The problem may be related to that. Try disabling the add-on and seeing if that solves the problem.

 

[Anton_Bodryachkom]

I tryed , same thing , even with disabled addon

 

[Fred.]

Only with avatars?
Are you on CentOS 7? Then it can be related to this.

I had similar problem. (with all uploads) And this fixed it.
http://help.directadmin.com/item.php?id=561

Also make sure the rights of the directories are set correct.

 

[Mike]

Issues such as this are almost always down to incorrect permissions on the data/ directory or subdirectories or files within. You should recursively chmod this directory to 0777 if you're having an issue like this.

 

[Anton_Bodryachkom]

thnx issues is fix . Mike you was right