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I have bought a XenForo License, but where is it?

Discussion in 'XenForo Pre-Sales Questions' started by Badboy, Mar 4, 2013.

  1. Badboy

    Badboy Member

    Hi,

    I have send the Money with Paypal 5 Minutes ago, but i dont get the License yet. There is alway this Error: You do not currently have any licenses. And i dont get a Email from XenForo, that i purchased a License...

    And i cant use the Support, because i dont have any Licenses. What is wrong?
     
  2. Shelley

    Shelley Well-Known Member

    I would suggest you use the contact form (footer) explain the issue with your purchase ID and everything and the staff will soon rectify this.
     
    Badboy likes this.
  3. oman

    oman Well-Known Member

    Badboy likes this.
  4. Badboy

    Badboy Member

    OK, ty.
     
  5. Arty

    Arty Well-Known Member

    Sometimes PayPal IPN lags a bit. Its rare, but it happens. Check customers area in 20-30 minutes.
     
    Badboy and Shelley like this.
  6. The Forum Heroes

    The Forum Heroes Well-Known Member

    Bob Brisco ate it for breakfest..
     
    DoctorWatsOn and Badboy like this.
  7. Lee

    Lee Well-Known Member

    As said above i'd check again after an hour or so - maybe there is just some delay.
     
  8. Badboy

    Badboy Member

    I have get an Answer from a Staff Member. He said, that the Payment is pending. But on my Paypal Account the Payment is finished/done. I dont know what should i do now. Maybe just wait... :cautious:
     
  9. Digital Jedi

    Digital Jedi Well-Known Member

    Just wait, really. Check back later in the day/tomorrow.
     
  10. Chris D

    Chris D XenForo Developer Staff Member

    The joy of PayPal :(
     
  11. Lee

    Lee Well-Known Member

    Nothing you can do but wait, i'm afraid! :(
     
  12. oman

    oman Well-Known Member

     
    Jeremy, Trombones13, Shyuan and 2 others like this.
  13. Morgain

    Morgain Well-Known Member

    You could ask Paypal what the delay is.
     
  14. Lee

    Lee Well-Known Member

    It will probably resolved before you even got a response from paypal to be honest! :p
     
  15. Badboy

    Badboy Member

    Yaiii, I got my XenForo License now!!
     
    Arty, Teapot, James Freeman and 3 others like this.
  16. Lee

    Lee Well-Known Member

    Welcome to xenForo! :)
     
    James Freeman likes this.

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