Hotmail blacklisted, how to get off this list
- Thread starter dutchbb
- Start date
ForumCube
Well-known member
You should request a new IP from your host as there is great chance that you're suffering for someone else's sin. If things not get better you should try third party email delivery services as suggested by @Marcus (although the price is bit higher then what he calculated but it would be affordable)
Marcus
Well-known member
AWS SES is indeed 1 USD per 10.000 emails. For me its even free.
https://aws.amazon.com/ses/pricing/
Its a good idea changing IPs.
https://aws.amazon.com/ses/pricing/
Its a good idea changing IPs.
ForumCube
Well-known member
@Marcus, you must be using EC2 but for other clients the pricing is bit tricky sometimes. Here are main points from page you shared:
- Email messages are charged at $0.10 per 1,000
- Emails to the Amazon SES Mailbox Simulator, emails sent to regular recipients, and emails received are billed separately.
- $0.12 per GB of attachments sent
Marcus
Well-known member
I didnt know about the simulator. Thanks for sharing.
As xenforo doesnt send attachments I really think 95% of admins (<50.000 user boards) are paying one or a few dollars a month for that service.
I also setup dkim myself once. It did took me some hours to complete that. It is satisfying to do that, but as I had to compile my solution from source, yum or apt-get didnt work and I would have to manually re do that from time to time.
After that you have to film out forms from microsoft aol etc for whitelisting your IP or mail address.
But yes, setting up AWS SES also takes a few hours (and a day for requesting non sandbox sending).
As xenforo doesnt send attachments I really think 95% of admins (<50.000 user boards) are paying one or a few dollars a month for that service.
I also setup dkim myself once. It did took me some hours to complete that. It is satisfying to do that, but as I had to compile my solution from source, yum or apt-get didnt work and I would have to manually re do that from time to time.
After that you have to film out forms from microsoft aol etc for whitelisting your IP or mail address.
But yes, setting up AWS SES also takes a few hours (and a day for requesting non sandbox sending).
Emailed back and a support guy was able to help, got positive feedback from a member so it seems ok for now. @Brogan: thanks again. @Marcus & @ForumCube also thanks, but I never paid for e-mail delivery since our hosting/server could always handle it in normal circumstances.
AndyB
Well-known member
Submit the information again:
https://support.microsoft.com/en-us...fsmsbl3&locale=en-us&ccsid=635811278258472268
TPerry
Well-known member
If you have a fairly busy forum, you may have some users that are getting alerts that don't want them any longer. They may be to lazy to go back to the forum to turn alerts off or just simply marking them as spam when they get them - ergo your site gets blacklisted pretty quickly.
I'd see about find a way to turn ALL email notifications off for ALL users, then post a notice that if they want to receive email notifications they MUST opt in and point at a thread on what to do when they want to opt out. In that thread explain NOT to be marking them as spam.
I NEVER set any of my forums as default to opt-in to email alerts on sign up. The user has to specifically allow that.
I'd see about find a way to turn ALL email notifications off for ALL users, then post a notice that if they want to receive email notifications they MUST opt in and point at a thread on what to do when they want to opt out. In that thread explain NOT to be marking them as spam.
I NEVER set any of my forums as default to opt-in to email alerts on sign up. The user has to specifically allow that.
whynot
Well-known member
"mailbox unavailable"
Doesn't it mean that there is no such address?
Kevin
Well-known member
Well, this was a lot easier than I was expecting! Submitted and within an hour I got this response....
Code:
We have completed reviewing the IP(s) you submitted. The following table contains the results of our investigation.
Conditionally mitigated
xxx.xxx.xx.xx
Our investigation has determined that the above IP(s) qualify for conditional mitigation. These IP(s) have been unblocked, but may be subject to low daily email limits until they have established a good reputation.
Please note that mitigating this issue does not guarantee that your email will be delivered to a user’s inbox.
Ongoing complaints from users will result in removal of the mitigation.
Mitigation may take 24 - 48 hours to replicate completely throughout our system.
If you feel your issue is not yet resolved, please reply to this email and one of our support team members will contact you for further investigation.
