I will explain this in scenarios.
user 1 pays for 1 month vip subscription Reoccurring until canceled.
on the day of renewal user 1 has no money in his paypal or his bank. paypal then says we will wait 5 more days and try to renew the subscription (draw $5 five days later).
in the above scenario
now does xenforo cancel the subscription?
waits 5 more days to hear from pay pal? (in this time period is user 1 vip subscription taken away? or they have an extra 5 days for vip for free?)
i have this all set up automatically.
so xenforo and paypal do it all for me then me manually giving a user vip for set time.
now i have many emails from paypal saying waiting for 5 days to try again and many people are loosing there vip because of this. i want to know do they get there vip back if paypal successfully completes the transaction on the 5th day after the set renewal date? and does the renewal date auto change if it is successful on the 5th day.
because my current understanding is.
if payment is unsuccessful on the day of renewal. xenforo then removes the users vip benefits/cancels there subscription but the subscription is still active on my paypal. but not active on the xenforo site.