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FastCGI error on install/step/2b

Discussion in 'Installation, Upgrade, and Import Support' started by Shaun Mason, Oct 6, 2010.

  1. Shaun Mason

    Shaun Mason Active Member

    When I try to install, I receive the following error message: I tried to increase the timeout in one of the .js files, but still no dice.

    FastCGI Error

    The FastCGI Handler was unable to process the request.
    Error Details:
    • The FastCGI process exited unexpectedly
    • Error Number: -1073741819 (0xc0000005).
    • Error Description: Unknown Error
    HTTP Error 500 - Server Error.
    Internet Information Services (IIS)
  2. Shaun Mason

    Shaun Mason Active Member

    Well, I am pretty disappointed I can't XenForo installed...maybe tomorrow will be a better day.
  3. Blandt

    Blandt Well-Known Member

    Ok Shaun ! hold your horses :D

    looks like you have a problem with php configuration. (most likely)

    Let's start with this :
    open up a command window and type this :
    php-cgi.exe -v

    Note the errors you will get (missing DLL files most likely) and the php version. and post back
  4. ENF

    ENF Well-Known Member

    I don't know your specific configuration, but we put XenForo on a new test server with PHP 5.3.3 / FastCGI / IIS6 / MySQL 5.1.

    We did it the quick and dirty way, just running the installer for both FastCGI and PHP 5.3.3 (NTS). I ran into some problems with FastCGI & PHP when trying manually configure something, similar to the error you are getting there.

    It has something do with rights, but I never traced the problem fully. Using the installers vs. manual configuration, solved the rights issue...

    Hope this helps in your case...
  5. Shaun Mason

    Shaun Mason Active Member

    PHP 5.2.6, but no errors. I also get some info about the Zend framework being installed.
  6. Blandt

    Blandt Well-Known Member

    That web installer by microsoft is a joke.
    missing DLLs and screwed up paths.
    best way to go is to install and configure everything manually.

    This is IIS/FastCGI issue with most PHP applications. once setup and configured correctly IIS is a little gem :D
  7. Blandt

    Blandt Well-Known Member

    ok then

    open up the php error log.
    Go to c:\windows\temp and look for a file called php log or error php something.
    open it with your notepad and copy/paste what you see
  8. ENF

    ENF Well-Known Member

    Never use a web installer. There is a download instead, much cleaner. (For those who think about using the web installer.)
    Nizar Meddeb likes this.
  9. Blandt

    Blandt Well-Known Member

    well I'm lazy :D and it is really tempting to just click my way out, but I learned the hard way :D

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