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FastCGI error on install/step/2b

Shaun Mason

Active member
#1
When I try to install, I receive the following error message: I tried to increase the timeout in one of the .js files, but still no dice.

FastCGI Error

The FastCGI Handler was unable to process the request.
Error Details:
  • The FastCGI process exited unexpectedly
  • Error Number: -1073741819 (0xc0000005).
  • Error Description: Unknown Error
HTTP Error 500 - Server Error.
Internet Information Services (IIS)
 

Blandt

Well-known member
#3
Ok Shaun ! hold your horses :D

looks like you have a problem with php configuration. (most likely)

Let's start with this :
open up a command window and type this :
php-cgi.exe -v

Note the errors you will get (missing DLL files most likely) and the php version. and post back
 

ENF

Well-known member
#4
I don't know your specific configuration, but we put XenForo on a new test server with PHP 5.3.3 / FastCGI / IIS6 / MySQL 5.1.

We did it the quick and dirty way, just running the installer for both FastCGI and PHP 5.3.3 (NTS). I ran into some problems with FastCGI & PHP when trying manually configure something, similar to the error you are getting there.

It has something do with rights, but I never traced the problem fully. Using the installers vs. manual configuration, solved the rights issue...

Hope this helps in your case...
 

Shaun Mason

Active member
#5
Ok Shaun ! hold your horses :D

looks like you have a problem with php configuration. (most likely)

Let's start with this :
open up a command window and type this :
php-cgi.exe -v

Note the errors you will get (missing DLL files most likely) and the php version. and post back
PHP 5.2.6, but no errors. I also get some info about the Zend framework being installed.
 

Blandt

Well-known member
#6
That web installer by microsoft is a joke.
missing DLLs and screwed up paths.
best way to go is to install and configure everything manually.

This is IIS/FastCGI issue with most PHP applications. once setup and configured correctly IIS is a little gem :D
 

Blandt

Well-known member
#7
ok then

open up the php error log.
Go to c:\windows\temp and look for a file called php log or error php something.
open it with your notepad and copy/paste what you see