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Facebook Integration problem

Discussion in 'Troubleshooting and Problems' started by faeronsayn, Jul 19, 2012.

  1. faeronsayn

    faeronsayn Well-Known Member

    My users are now reporting that they cannot sign in through facebook. After a couple of reports I decided to go into the tools section and test the integration for facebook. An error unsurprisingly popped up:
    Code:
    Your server could not connect to Facebook (https://graph.facebook.com). Try again later. If the issue persists, contact your host.
    
    Before it use to be an on and off thing but now it seems to be quite consistent. I am not sure how I can fix this, since I don't see much in the server error log. I am probably missing a huge part of my facebook audience just because they can't login. Any fix or advice would be appreciated.
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    I found this thread elsewhere on the subject:

    http://adminextra.com/threads/facebook-errors.5818/

    The solution in their case was:

    So, like the error states, you should probably try to get in touch with your host.
     
    faeronsayn likes this.
  3. faeronsayn

    faeronsayn Well-Known Member


    Thanks for the reply.
     
  4. MattW

    MattW Well-Known Member

    Fixed. Installed openssl-devel.x86_64 and facebook integration test works every time now.
     
    faeronsayn likes this.
  5. faeronsayn

    faeronsayn Well-Known Member

    ^ MattW comes to the rescue :)

    Thanks again.
     
    MattW likes this.
  6. Chris D

    Chris D XenForo Developer Staff Member

    It's basically what the URL I posted said :p

    Thanks MattW.
     
  7. MattW

    MattW Well-Known Member

    openssl was installed, but not openssl-devel
     
  8. Chris D

    Chris D XenForo Developer Staff Member

    Good work, I'll remember that one.
     
    faeronsayn and MattW like this.

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