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External Email Handlers

Discussion in 'Forum Management' started by eberkund, Nov 1, 2014.

  1. eberkund

    eberkund Active Member

    I was wondering how many people are using external email providers such as SendGrid or Mandrill? What made you decide to switch over from using the basic PHP mail method on your server? Also what is your hosting setup? Shared hosting, VPS, managed, unmanaged?
  2. Solidus

    Solidus Well-Known Member

    I use Mandrill primarily for its reliability and analytics. Sending around 8,000 emails a month with 0 bounces or spam complaints.
    Using an unmanaged dedicated server.
    Mouth and eberkund like this.
  3. Mouth

    Mouth Well-Known Member

    Same reason.
    Screen Shot 2014-11-02 at 17.47.11.png
    Anthony Parsons and eberkund like this.
  4. eberkund

    eberkund Active Member

    How does it gather the click rate? Does it redirect the links in your email?
  5. Mouth

    Mouth Well-Known Member

    Yes, changes the URL's to themselves with an immediate redirect to your actual page.
  6. eberkund

    eberkund Active Member

    Wow that is really cool. Are you using SMTP or the API?
  7. Mouth

    Mouth Well-Known Member

    API, via [bd] Mails add-on.
  8. RoldanLT

    RoldanLT Well-Known Member

    I'm using Mandrill and via SMTP method.
  9. MattW

    MattW Well-Known Member

    Mandrill for me as well.
  10. imthebest

    imthebest Formerly Super120

    For those using Mandrill or SendGrid with the API instead of SMTP, do they expose your server IP in the headers? Last time I checked Mandrill via SMTP they include the origin server IP in the headers.

    I don't want to share my server IP because I'm using CloudFlare as DDoS protection.
    Last edited: Nov 2, 2014
  11. MattW

    MattW Well-Known Member

    Yes they do.
  12. Sim

    Sim Well-Known Member

    Another vote for Mandrill - been using it for over 2 years now. I use it on all of my sites, and I manage over a dozen Mandrill accounts on behalf of my clients as well.

    I segment my outbound email by various criteria (site, source application, type of email, etc), which makes it easy to identify the source of deliverability issues and identify potential problems with your application.

    Can also be especially useful for development servers where you want to capture outbound emails for diagnostic purposes, but not actually send them to a real user.
  13. MrB

    MrB New Member

    Mandrill user here too, via SMTP.
  14. eberkund

    eberkund Active Member

    Thanks for all the feedback, I'm not using Mandrill via SMTP and love all the stats it gives me that I didn't have before
  15. eberkund

    eberkund Active Member

  16. Anthony Parsons

    Anthony Parsons Well-Known Member

    Hmmm... maybe time to look into this as I'm now venturing further into email methods for bringing users back... and wanting to venture into some email subscriber stuff in the future. Impressive.
  17. snoopy5

    snoopy5 Well-Known Member


    I dig this old thread because Mandrill changed its pricing structure. In the past, you could send 12.000 emils for free per month. Now if you want to open a new account, the maximum is 2000 emails for free. And only one time. If you used these 2000, you have to pay. Even if it is the next month.

    You pay now $9.95 for 25k per month, $0.20/thousand next 1m emails per month. So with 250.000 emails per month I have to pa $50 per month. This is a lot for me. Sendgrid seems to be even more expensive...

    I saw this comparison on the net (but is is a year old, so not with the new price structure):

    Which Transactional Email Service is the Best? Mandrill vs. Sendgrid & More | Venture Harbour

    Any suggestion for a better/cheaper alternative?
  18. Mouth

    Mouth Well-Known Member

    Yikes! So I guess they'll move existing accounts over to that model soon too?
    Amazon SES (often teamed with Sendy) is a favourite amongst many.
  19. Sim

    Sim Well-Known Member

    There has been no suggestion yet that existing accounts will change. I think they would lose a lot of existing customers if they did it any time soon.

    It seems to me that they have been told to harmonise their offering with MailChimp - possibly to avoid people using Mandrill as a cheap MailChimp substitute? Just a guess on my part.

    Actually, if you're sending 250,000 emails per month, I think $50 per month is actually quite cheap!
  20. Nuno

    Nuno Active Member

    SendGrid is a viable alternative.
    They have lite plan $0,10 per 1k and a 12k free account.

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