XF 2.2 Email activation going to junk

[Alvin63]

So my email activation is working (new forum set up) but the activation emails go to junk - probably because the sender email address is weird,. It's

u7148xxxxx3@srv497.main-hosting.eu

How do I change the email address from that gobbledook? The U number at the beginning is my SQL server number (hence the xxx;s to blank some out)

 

[jeb35]

Who gave you that email address? I would definitely rate that as spam/junk too. Probably gonna have to change the email domain is my guess.

 

[Alvin63]

It's not the actual email address. The actual email address is admin@myforumname.com. But the emails out for registration show as being some kind of server email. The email is via the server.

 

[Paul B]

Contact your host and get them to resolve it.

 

[TPerry]

As Brogan said.. it's a hosting issue. Your ISP is rewriting outbound email to show as coming from a different address. And let me make a recommendation... try to avoid hosting providers that SO loudly tout they are WordPress hosting providers.

 

[Alvin63]

Cheers! I stuck with the hosting provider as it worked and was reasonably priced! Point taken though. Didn’t know they proclaimed about Wordpress.

 

[Alvin63]

Thanks - yes they have sorted it out - mostly. I'm trying to get everythign up and running on this new forum asap as have people joining it already. I can't remember if I need to set anything in admin panel about seo and google.

 

[Mr Lucky]

And let me make a recommendation... try to avoid hosting providers that SO loudly tout they are WordPress hosting providers.

What is wrong with that in general?

 

[TPerry]

What is wrong with that in general?

Too often their skill level consists of trouble shooting WordPress specific issues (referring to shared hosting specifically). You host other scripts on a "WordPress" emphasis site and you can frequently fail to get the level of support that a script other than WP needs.
I have, several times, had to interact in the past when helping others and the hosting provider was one that primarily dealt with WP and related scripts. Their WP problem solving didn't translate well over to the scripts that were being used, and in one case I was told by support that they really could not help if it wasn't WordPress.
A general hosting provider typically has a wider exposure to other scripts and idiosyncrasies of them.



To their benefit, they do appear to offer VPS's also, so I would hope that their techs have standard skill levels for that service.
And if they are "Main Hosting"... their parent company appears to be the ever illustrious GoDaddy.

 

[Alvin63]

My server is Hostinger. They've been really helpful in sorting all sorts . They do seem to have Wordpress as an option but also other things. They weren't familiar with Xenforo but helped me with stuff generally.

 

[TPerry]

My server is Hostinger.

What threw me off is their use of a email domain in the example email you gave. u7148xxxxx3@srv497.main-hosting.eu. For some reason my search resolved back to the Main Hosting site.. but it is "serviced" by UAB Hostinger.

 

[Alvin63]

Oh ok. I don't quite understand all that So you mean they piggy back off another server?