Adam Howard
Well-known member
This is not about hosting and more about communication (so it is not being posted in the hosting thread).
So I'm not going to name the host. But I will say they are well-known and based in America (unless they are outsourcing). And I've opened up a few simple tickets of concern.
But I'm running into 1 small issue. It seems as though they do not understand what I am saying or what the issues are. As if we're both speaking another language or something. On the off-chance that I'm not being clear......
Please can anyone tell me if this makes any sense to you?
This isn't the only ticket where I think I've been clear, but my host's support team seems not to understand.
So I'm not going to name the host. But I will say they are well-known and based in America (unless they are outsourcing). And I've opened up a few simple tickets of concern.
But I'm running into 1 small issue. It seems as though they do not understand what I am saying or what the issues are. As if we're both speaking another language or something. On the off-chance that I'm not being clear......
Please can anyone tell me if this makes any sense to you?
Ticket 1
After reading that... Do you understand my issue? Is it confusing or am I not being clear enough about the problem?cPanel failed to install
So I tried to install a simple perl module through cPanel
cPanel > Software / Services > Perl Module > Show available perl modules
The one I'm wanting is imagick PECL extension
Testing connection speed...(using fast method)...Done
Ping:0 (ticks) Testing connection speed to cpan.belfry.net using pureperl...(cached .. 63000.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to cpan.erlbaum.net using pureperl...(cached .. 63000.00 bytes/s)...Done
Ping:1 (ticks) Testing connection speed to cpan-du.viaverio.com using pureperl...(cached .. 31000.00 bytes/s)...Done
Ping:0 (ticks) Testing connection speed to mirror.datapipe.net using pureperl...(cached .. 30150.00 bytes/s)...Done
Ping:1 (ticks) Testing connection speed to cpan.pair.com using pureperl...(cached .. 28750.00 bytes/s)...Done
Five usable mirrors located
Ping:0 (ticks) Testing connection speed to 208.43.108.66 using pureperl...(using cached speed)...Done
Ping:0 (ticks) Testing connection speed to 216.38.56.98 using pureperl...(using cached speed)...Done
Ping:0 (ticks) Testing connection speed to 74.200.65.162 using pureperl...(using cached speed)...Done
Three usable fallback mirrors located
Mirror Check passed for cpan.belfry.net (/index.html)
Checking C compiler....Could not locate an executable "gcc" binary....Done
** Unrecoverable Error **
The C compiler is not functional and auto repair failed.
Perl module installs require a working C compiler.
Please repair the C compiler and try again.
This isn't the only ticket where I think I've been clear, but my host's support team seems not to understand.