This is not about hosting and more about communication (so it is not being posted in the hosting thread). So I'm not going to name the host. But I will say they are well-known and based in America (unless they are outsourcing). And I've opened up a few simple tickets of concern. But I'm running into 1 small issue. It seems as though they do not understand what I am saying or what the issues are. As if we're both speaking another language or something. On the off-chance that I'm not being clear...... Please can anyone tell me if this makes any sense to you? Ticket 1 After reading that... Do you understand my issue? Is it confusing or am I not being clear enough about the problem? This isn't the only ticket where I think I've been clear, but my host's support team seems not to understand.