Cannot Setup 2 Step Login

[Big Dan]

Hi Guys,

I've been running XF 1.5 since beta 1 on Big Guy Lil World - Men's Health and Weight Loss Forum. I've tried to enable 2 Step Verification on my account a few times; Once it worked but then I had to use a backup code to regain access to my account as it wouldn't accept the code from Google Authenicator.

I figured maybe it was a beta issue so when I upgraded to gold today I tried again and cannot even get it to activate. I take a picture of the bar code with my phone and Authenicator shows me a code. I enter it on my website to confirm activation and get the error "The two-step verification value could not be confirmed. Please try again."

Where would I start troubleshooting? I'm thinking since it's time based maybe my server time is off? My server is set to UTC and the time is correct.

Thanks,
Dan

 

[Big Dan]

FWIW, I'm having the same problem with a board I upgraded on the same server.

 

[Steve F]

Is these boards using a default style or custom?

 

[m1ne]

I have this issue also as my server is 5-6 minutes behind, are you sure yours is correct within 60 seconds?

 

[Mike]

Yes, this is almost certainly down to the server time being incorrect. I would recommend looking at something like ntp to ensure it is correct.

 

[Big Dan]

Is these boards using a default style or custom?

Thanks Steve. I apologize for the delay in reply. Both sites are running a custom style but I tried the default style and still no luck.

Yes, this is almost certainly down to the server time being incorrect. I would recommend looking at something like ntp to ensure it is correct.

Thanks Mike. I purposely updated the time via WHM's update time feature. It's still running 2 minute's behind my desktop and cell phone's time. Is there a tutorial to out there to setup NTP?

 

[Big Dan]

For WHM/cPanel users I opened a thread on the cPanel Dev forums hopefully they have an answer for us.

https://forums.cpanel.net/threads/incorrect-time-from-rdate-cpanel-net-no-2fa.493721/

 

[Mike]

There are some discussions of potential options here: NTP « UnixServerAdmin