XF 2.2 Bug when using mobile phone

Solution
While I'm still unclear on the specific details, it seems this is a known issue with the latest version of Froala, v4.1.2.

We have rolled back to the last-known "good" version, v4.0.19.

Hopefully the issues are now resolved for you guys (although sometimes caching can be a bit tricky and may stick around for a bit).
There have been further reports of this now but still no way for us to debug this because it is working fine for us.

If anyone who is affected feels comfortable connecting their iPhone to their Mac via USB and doing remote debugging through the Safari browser that will be useful, but for now we’re going to have to wait and see if this rights itself or we get more information.
 
While I'm still unclear on the specific details, it seems this is a known issue with the latest version of Froala, v4.1.2.

We have rolled back to the last-known "good" version, v4.0.19.

Hopefully the issues are now resolved for you guys (although sometimes caching can be a bit tricky and may stick around for a bit).
 
Solution
Funny how I never saw this problem on my iPhone or iPad while others did. I wonder what the difference was that it works properly on those.
I’m not entirely sure what caused the inconsistency other than it’s a bugged user agent check on iOS.

That’s three versions in a row from Froala with show stopping bugs.
 
The wheels are in motion, but that won’t be a 2.3 thing unfortunately.
All I ask is that whatever Froala is eventually replaced with won't feel like a downgrade.

Again, while I understand why you use a third party product since you explained it a while back, going by the smooth way XF works, I'd have more confidence in you guys developing your own editor that really makes the most of XF and doesn't have those stupid long term bugs in it either. Never say never. :)
 
All I ask is that whatever Froala is eventually replaced with won't feel like a downgrade.

Again, while I understand why you use a third party product since you explained it a while back, going by the smooth way XF works, I'd have more confidence in you guys developing your own editor that really makes the most of XF and doesn't have those stupid long term bugs in it either. Never say never. :)
It absolutely won’t be a downgrade. It’s an upgrade in every conceivable way. It just won’t be ready for a while.


Or we all help you find better third party editor that can be used for everyone.
We’ve already found one and it is actively in development.
 
We wouldn’t recommend that as a solution necessarily as obviously the software should work on iOS 16 too.

But in this case I suspect it’s browser caching and it will resolve itself soon enough.
 
We wouldn’t recommend that as a solution necessarily as obviously the software should work on iOS 16 too.
I'm suggesting it from the point of view of troubleshooting rather than a full solution. Of course, you want it to work properly on a multitude of older operating systems, browsers etc.
 
@digitalpoint Reading your post reminds me that sometimes Safari goes a bit haywire, preventing me from posting - the post button reacts, but nothing else happens. Closing and restarting the browser fixes it. Another one is where pages suddenly stop loading, which happens on Wi-Fi or cellular and perhaps one or two others. Hence, @aussiefooty could just try restarting it and seeing if it fixes it. And yeah, rebooting the iPhone isn't a bad idea either.
 
I think there’s something fundamentally wrong with the keyboard in iOS 16. Like my iPad wouldn’t show the keyboard when trying to enter the passcode when it first reboots. Have to hit the lock button and try again like 5 or 6 times until it would show. That’s just trying to unlock device (not in an app). Weirdly it was never my phone, only my iPad. And I think it finally resolved itself after upgrading to iOS 17 (at least hasn’t happened yet that I’ve seen).
 
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