Better functionality to report and moderate illegal hate speech

Alpha1

Well-known member
As the first EU nation has now approved a bill to impose hefty multimillion fines on communities for not removing abusive content within 24 hours, we are in dire need of better functionality for content flagging, reporting and moderation. More information below.
We need to have functionality to:
  1. Have members and guests flag abusive content and define exactly what type of problem the content has.
    For example by selecting the type of rule breach from a drop down on the report interface.
  2. Have the content moderated if the content falls in the category hate speech, flaming, slander, insult or fake news.
  3. Show reports with abusive content on top in the report center and clearly mark them as urgent.
  4. Automatically assign the report to the responsible moderators.
  5. Show the amount of time passed since the report was opened.
  6. Send an alert to the responsible moderators, supermoderators and administrators.
  7. If the report is not resolved within X hours, display a warning that the report is overdue or send reminder alerts about this.
  8. Optimally there would be one click macros for the most common moderator actions.
    For example: delete post, warn member & resolve ticket.

Due to the extreme fines that webmasters face (up to €50 million), I suggest this for both XF1 and XF2.

Background information:
Germany bill imposing €50M fine for failure to remove online hate crime, fake news fast enough
EU court: pay damages for ineffective Post Report moderation system.
Google will let users flag offensive content
 
Last edited:
Upvote 30
The US senate is threatening a wide array of bills to regulate hate speech, fake news, fake accounts and GDPR like legislation:
https://theadminzone.com/threads/us...-speech-fake-accounts-data-protection.148201/
Biggest issue they will have with that is some aspects interact with the 1sst amendment... and there's as reason that it's the 1st amendment listed.
The founding fathers opinion of free speech was at the forefront of their minds. Just because some people don't like the speech doesn't mean it can be regulated. That is one area that the US is different than the EU - amongst several other ways.
Same way with "fake" news.
And technically, your account is a "fake" account as it's not who you REALLY are (your name by law).
 
This is now going to impact websites.

Google has now applied rigorous changes to its algorithms and a team of content quality moderators is evaluating websites.

If hate speech, upsetting or offensive content, deceitful/misinforming content, harmful pages, illegal images are found then you get the lowest rating. If you get the lowest rating then this is what happens with your traffic:
aug-1-traffic-drop.webp
A 60-80 drop in traffic is not out of the ordinary.

And conversely for pages that score well on page quality this has happened:
.webp
Source: SemRush.

Quite a lot of sites have been hit with this update. And as the Google Team reviews more sites, more and more websites will be affected.

IMHO this is an important matter that will only become more critical.
 

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