XF 2.0 Avatar Gifs failing

[mikez006]

I'm having the same problem they had here, but no one posted their solution.

XF 2.1 - Xenforo GIF avatars

Hey all! Recently I installed Imagemagick, to my knowledge it is installed correctly, now the issue I am having is when I go to upload my "Gif" avatar it won't follow through. Yes, I have checked the box in the ACP > Options > attachments to enable imagick I receive this error: Oops! We ran...

xenforo.com

When I upload some gifs, I get the below error. Some gifs work, but it's very slow normally taking 20-25 seconds to complete the upload. This one is 3.5mb in size, we have a 5mb limit and it can't upload within the 30 second limit.

That same 3.5mb gif uploads to xenforo.com forums in 1-2 seconds, so I don't want to increase the 30 second limit.

Using imagick. Any suggestions on how to troubleshoot this or how to fix it?




Version: ImageMagick 6.9.10-68 Q16 x86_64 2020-04-01 https://imagemagick.org
centos-release-7-8.2003.0.el7.centos.x86_64
Features: Cipher DPC Modules OpenMP(3.1)
Delegates (built-in): bzlib cairo fontconfig freetype gslib jng jpeg lcms ltdl lzma openexr pangocairo png ps rsvg tiff wmf x xml zlib

 

[Paul B]

It's an intensive operation resizing every frame of a gif.

Does a small gif such as this one work?

If so, that should rule out stuff like mod_evasive or mod_security and it's likely going to need some changes to the server settings.

 

[mikez006]

small gifs work, but it's still slow. a 350kb gif took about 10 seconds to process. If I upload that same gif to these XF forums, it's under 1 sec.

Any idea what server settings should be adjusted to try to speed up processing time?

 

[Mike]

Uploading here isn't really a comparison as we aren't using Imagick and thus resizing a GIF will only use the first frame.

 

[mikez006]

Uploading here isn't really a comparison as we aren't using Imagick and thus resizing a GIF will only use the first frame.

Ah, I thought it was still a gif. In the preview area it shows the gif working, but after I save I now see it's just a still image. Thanks.

Any recommendations on what server settings I should use to try to speed the process up?

 

[Mike]

There isn't really any direct configuration that can be done. The amount of processing for animated GIF resizing is directly related to the number of frames. A 10 frame GIF would take approximately 10 times as long as a single PNG/JPG. So the only option is really to allow longer processing time if you want to allow GIFs to be resized and maintain animation.