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XF 1.5 Autocomplete for mentions not always working

Mr Lucky

Well-known member
#1
I notice when tagging a member, often the autocomplete is available, however for some users there is no autocomplete.

These are ot banned members. Can anyone explain what might be going on please?
 

Mike

XenForo developer
Staff member
#4
The auto complete won't suggest a user that hasn't visited for a while. If that's not the case, can you link to the profile of a user that doesn't work (if it's public)?
 

Mr Lucky

Well-known member
#5
The auto complete won't suggest a user that hasn't visited for a while. If that's not the case, can you link to the profile of a user that doesn't work (if it's public)?
An example user did last visit Oct 4, 2015

The autocomplete works for him in the ACP user search, but not in the front end.

Surely it can be correct that you cannot (easily) mention somebody just because they haven't visited for a year? That is very inconvenient because for many users you could easily spell their name wrong without the autocomplete.

Also a good reason to contact someone via a mention is purely because they haven't been around. same applies to Conversation autocomplete.
 

Mike

XenForo developer
Staff member
#6
It's a 6 month limit. I would note that a mention won't help since if they don't visit, they won't see it. You can still mention someone, but we reduce noise in the autocomplete by focusing on users you are more likely to want to mention.
 

Mr Lucky

Well-known member
#7
It's a 6 month limit. I would note that a mention won't help since if they don't visit, they won't see it
In my case they do as I have an addon that sends an email.

Are you able to tell me if there is a simple fix (temaplte edit?) for this so that autocomplete works for all users mentions?

This begs another question. If you send a PC to someone who hasn't visited, will they still get an email notification (if that is in their preferences)
 

Mike

XenForo developer
Staff member
#8
Are you able to tell me if there is a simple fix (temaplte edit?) for this so that autocomplete works for all users mentions?
No, this would require a code modification/add-on.

This begs another question. If you send a PC to someone who hasn't visited, will they still get an email notification (if that is in their preferences)
Yes it will.
 

RobinHood

Well-known member
#9
It's a 6 month limit. I would note that a mention won't help since if they don't visit, they won't see it. You can still mention someone, but we reduce noise in the autocomplete by focusing on users you are more likely to want to mention.
It would be nice if there was a way to override or disable this for smaller sites or certain usergroups such as premium members or clan members for a gaming site.

On a small clan site we only have about 300 members, many of them are active weekly in Teamspeak/Discord, but haven't logged in to the site in over 6 months, which means we can't tag them.

It seems a shame to not be able to tag them and bring their attention to important topics to get them to return and log in to action something in the topic, and hopefully increase activity overall after that.