http://www.arrowchat.com/documentation/?p=supported-integrationsI finally received a reply from them. But I can't seem to find an installation tutorial on Xenforo.
I uploaded it in my main folder and it replaced the index.php and I was on a rebuild cache loop page.
That's not what it says to do, read the instructions again.I uploaded it in my main folder and it replaced the index.php and I was on a rebuild cache loop page.
For example, if you have a forum installation such as vBulletin or phpBB and your main site is www.yoursite.com, but your forums are located at www.yoursite.com/forums/, you would put the arrowchat folder into the /forums/ directory.That's not what it says to do, read the instructions again.
I just copy-paste the information from my library/config so that the MySQL would match. And it still happens. I have given Arrowchat FTP access hoping that they can fix it. But they're not responding once again.That would be in your library/config.php file if you are unsure what the information is.
They aren't a hosting company and haven't seen anywhere where they claim to offer 24/7 support nor a response time frame. This is a developer we're talking about after all and they tend to have certain hours they are around.I just copy-paste the information from my library/config so that the MySQL would match. And it still happens. I have given Arrowchat FTP access hoping that they can fix it. But they're not responding once again.
- Uploaded the files.
- Arrowchat Support tweaked the file since I was running PHP7.
- I was able to install it.
- Logged into Admin Panel and changed permissions.
- This damn thing won't show the chat bar UNLESS guests are in included in the permissions.
Please fix this. And your support, show up for 15 minutes and leaves for 6 hours.
Horrible product.
Horrible support.
Horrible integration.
As Mr. Wonderful's favorite phrase, I want to take this behind the barn and shoot it.
They won't provide a refund when the product is not functional. I even gave them FTP Access and Full access to my site. If you want to waste 48 hours of your life, just to get 2 responses in intervals of 12 hours each, feel free to waste your hard-earned money with these group of people.
Rubbish. All that is required is to copy 4 lines of code into the PAGE_CONTAINER template. The rest of the installation process is a wizard the same as for XenForo. These are basic skills that all admins who run forums should have.I'll be 100% honest and some what critical of ArrowChat in this though, the setup is not designed for anyone with out semi-strong technical skills
I disagree too. I have been running Arrowchat for 3.5 years firstly on PhpBB and now on XenForo. It's been easy to install and manage on both. Support from Arrowchat has always been prompt for me.Horrible product.
Horrible support.
Horrible integration.
As Mr. Wonderful's favorite phrase, I want to take this behind the barn and shoot it.
They won't provide a refund when the product is not functional. I even gave them FTP Access and Full access to my site. If you want to waste 48 hours of your life, just to get 2 responses in intervals of 12 hours each, feel free to waste your hard-earned money with these group of people.
Rubbish. All that is required is to copy 4 lines of code into the PAGE_CONTAINER template. The rest of the installation process is a wizard the same as for XenForo. These are basic skills that all admins who run forums should have.
Arrowchat isn't an XenForo add-on as such, it's chat software that works with multiple forum types and other sites too. It'd be impossible for the small Arrowchat team to create and maintain full add-on integrations for every platform - effectively they'd have to write a different version for each one. It'd be lovely if they could but it's a compromise that we have to live with, especially as the integration is quite simple really. For full add-on push and go style there's other chat solutions available for XenForo for those who need that simplicity.I think you misunderstand my point, you typically point and shoot with XF addons - something that anyone can do . I do agree that you should need a bit more exp to run forums than that so that you can resolve issues that come up.
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