Awaiting feedback Alerts not reliably working with watched threads

[psTubble27]

I have had this happen several times: I watch a thread, but don't get any alerts when it has been replied to. Only by going through the "New Posts" do I later discover that there were actually new posts there since the last time I had seen it.

Is this happening to anyone else?

 

[Jeremy]

Alerts are sent out once per unread thread. So you don't get alerts on every post, but on the first post after you've read it. That behavior is as designed.

 

[psTubble27]

I know. I'm talking about not receiving an alert even for the first unread post. Sometimes I get it, and sometimes I don't.

Like currently, there's a thread on xenforo.com, watched by me. I have checked and read through it, and now there are no new unread posts in it for me. I and go do something else. I come back to xenforo.com, and see no alerts. I check New Posts and find out that the thread actually has had someone post in it.

 

[psTubble27]

Another thread with the same issue.

Take this for example: http://xenforo.com/community/threads/redactor-editor-icons.56628/page-5

Not only am I Watching it, but there's been as many as 5-6 posts since I last checked the thread, and I was given no alerts about it, had to check New Posts to find out.

 

[Mike]

To do any debugging, it's important that you don't view the thread when the problem occurs. When you view the thread, you destroy the data that we would need to check to debug it (the last read date in the thread).

If you can find the last alert/email related to a thread when you trigger the issue, that would help (though I can probably track it down in the DB too).

 

[psTubble27]

Ok I just checked the thread so the data should be reset as you said.

I won't go into it when it comes up in New Posts again and report it here.

Unfortunately I can't provide when I got the last alert for the thread, its not in my lists of alerts.

 

[Jeremy]

@psTubble27, I've just replied to the thread you've linked above (Redactor Icons). Have you gotten an alert for Mike to verify?

 

[psTubble27]

Yeah got the alert and checked by accident, sorry No checking from now on, promise

 

[psTubble27]

It is possible that this issue may be related to this non-defect behavior:
http://xenforo.com/community/threads/improve-check-for-repeat-alerts.57534/

I'll continue on the lookout.

 

[Paul B]

Undoubtedly.

 

[whynot]

I'm watching this thread:
http://xenforo.com/community/thread...the-next-level-paid.28475/page-84#post-624970

There is a post after my request(not a reply to my post), no alert .

 

[Mike]

@whynot, you're not watching that thread according to the database.

 

[whynot]

@whynot, you're not watching that thread according to the database.

Actually I'm not watching any forums according to one image, but I could unwatch it accrding to another image.

 

[Paul B]

Forums, resources and threads are all different.
You can independently watch none or all of them.

 

[whynot]

Sorry it mixed up things...
Yes, @Mike and @Brogan it was my fault.