XF 1.5 alerts are not working

Senpai

Formerly RamzanHD
my members have reported this many times " they aren't getting any alerts even doe when they get tagged in posts messages discussions etc"
but im getting alerts is this permission issue does anyone know how i can resolve this?
 

Chris D

XenForo developer
Staff member
Look at analyze permissions for an affected user. I'm guessing the max mention alerts value is set to 0.
 

rickhz

Active member
Look at analyze permissions for an affected user. I'm guessing the max mention alerts value is set to 0.

I am having the same issues. A moderator brought this to my attention today. I just checked his account and a few others. They are all set to 0 in the user permission panel, but the usergroups are set to unlimited. Is there a way to globally set this so everyone gets alerts?
 

Mike

XenForo developer
Staff member
Unlimited would be overriding already. You should be able to confirm this through permission analysis.
 

rickhz

Active member
Unlimited would be overriding already. You should be able to confirm this through permission analysis.
My moderator group, and registered group are both set to unlimited. After manually changing a specific moderator's user permission it worked for him. Other moderators are also showing "0" as their user group setting, but they were still getting alerts. Very odd.
 
Top