XF 2.1 After user promotion some user titles are wrong


I have set up a user title ladder and most of my users have the correct title, based on their post count. However, after some usergroup promotions ran a handful of users just had the plain title "Member" applied when it should have been something more elaborate. I have no idea where this came from and it is not something I applied to them manually.

Is there a cache rebuild job which will rebuild user titles please? Or a cron job I can run manually?


XenForo moderator
Staff member
Promotions are only applied to recently active members.

Others will be promoted the next time they log in.

You can run the Rebuild user group promotions task in the Tools menu to apply it to all members.