additional usernames for support

[steven s]

I sent in a support ticket but unfortunately I find out I can't wait for an answer.
I'm sure someone here knows the answer.

If I add usernames to my account so they can access the support forums, do they also have access to downloads? Assuming of course my license is current.

 

[Mike]

They will have access to downloads on the forum, if that's what you meant. They won't have access to your customer area though.

 

[steven s]

Thanks. So only the primary user has access to downloads.
I will have our IT department create their own login and eventually transfer it over to our organization.