Okay, fine. You asked ONE question: how to disable the navigation menu.
To which I responded immediately: Turn xenforo debug mode on and disable the listener for the navtab.
I guess you asking a question, and me giving you the exact answer is "bad support".
Also... question #4 in the FAQ already answers a way to disable the main navigation item.
You know that is not so, I have sent yo at least five emails and when answered your answers have been tablespoons.
You have no simple manual for someone who is first used Xenporta also the forum that link when purchasing the add on is a forum of the game Soul Calibur, which has nothing to do with the add on .
You should see the other person who sells an add on to Portal works, has a unique forum to support the application, making its user friendliness for the end user.
Besides that open thread is this section that you call your support is a disorder of 52 pages, which is very difficult to find the doubt that one can have.
I understand what you want to do is try to discredit my opinion, to face other potential buyers your stay as you give excellent support when it is completely false. If you have not only a user's manual when you download the add on. One has to find out where you hid the xml and look like make install Xenporta.
As a final customer if there is a warning before purchasing the add on, "No I offer manual and see if I answer questions with monosyllables mail". Understand what he was buying, not I would have never contacted the mail.
What you can do to keep my mouth shut is making a real user manual, create an exclusive forum for the application you sell and perform a set of video tutorials for using Xenporta, not laughter videos you have. For the price of $ 40 it costs you should do it.
You may find users who are content with the wrong level of support you give, but that's up to them.
To conclude, I would leave it at that and would not write more, but your intention to be as good of the film forced me to. It was better to just say if I gave you a bad apology support, I'll try to help resolve any questions you may have.