XF 1.4 503 Service Unavailable

[Steve F]

Getting this error when trying to upload an animated avatar. This happens on all XF installs.

Running LiteSpeed on this new VPS.

Failed to load resource: the server responded with a status of 503 (Service Unavailable)
xenforo.js:334  503 Service Unavailable

        503
Service Unavailable

The server is temporarily busy, try again later!

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I have installed and enabled imagick extension along with checking the ImageMagic option in the ACP.

 

[Steve F]

Anyone have a thought on this?

 

[Mike]

Does it take a while for it to appear? If so, it's likely just taking too long to process the image. This is the downside of allowing animated avatars. You may need to increase a timeout between your web server and PHP.

If it's happening quickly, that might imply that PHP is crashing (probably the imagick extension).

 

[Chris D]

If it is the latter, as suggested by Mike, I've seen some suggestions that this is basically ImageMagick causing a segfault in PHP.

This is one solution that worked for someone:
Why does my ImageMagick / Imagick setup always crash when I read from an SVG?

I feel like we've seen this sporadically with users of XFMG. Generally some combination of upgrading/downgrading ImageMagick or the imagick extension usually solves these things.

 

[rafass]

I have this version and everything is working absolutely perfect with all the gifs:

 

[Steve F]

It happens within 5 seconds, or almost instantly.

 

[rdn]

Can you please attached the GIF images here? in zip file.

 

[Steve F]

It doesn't matter, any animated gif will do it. Not sure what a regular gif will do as I didn't try that.

 

[whynot]

Is the flash uploader enabled?

 

[Mike]

That certainly sounds like an imagick/PHP crash then.

 

[TPerry]

@Steve F, give me a yell on Slack later and I'll see if I can take a look at it for y'all. It is probably something in the LS PHP compile or possibly the CentOS install (if that's what you used on it).

 

[Steve F]

Thanks @Tracy Perry will get in touch later.

 

[Denali]

Were you able to get this resolved?

 

[Steve F]

No not yet, still an issue but I haven't had much of a chance to debug farther.