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Brent W

Well-known member
#42
Sorry for the delay in response. We have fixed both the issues, they were related to configuration settings at our end. Yahoo was blocking the domain which we have changed on the same day itself.
And, bounce forwarding was dependent on a custom envelope which is now set and working fine.

We have observed that you have removed the CNAME record for your sub domain. I completely apologize for the bad experience you had with our services. We are always open for the feedbacks and want to keep improving our services. Could you please restore the sub-domain settings and give Pepipost a try. I have emailed you my skype-id, so that we can chat in real time for any issues for faster resolution.
Can you please pm me your skype id as well? We want to make sure we have everything covered as we are having people report emails ending up in their spam folder.
 
#47
If this then I am sending blind messages? I does not know that what type email I am sending. You must log the mail subject so we can know that what email are bounced.
As Pepipost deals with the sending of a brand's business critical emails i.e. Transactional and Triggered, hence we have made it a policy under our data privacy guidelines to not store the content/subject of the email on our server.

While I appreciated your feedback, but because of the above reason we will be unable to take up this feature. But, there is a workaround, wherein you can store the copy of each emails on your server using our Bcc feature.
 

Nirjonadda

Well-known member
#50
As Pepipost deals with the sending of a brand's business critical emails i.e. Transactional and Triggered, hence we have made it a policy under our data privacy guidelines to not store the content/subject of the email on our server.

While I appreciated your feedback, but because of the above reason we will be unable to take up this feature. But, there is a workaround, wherein you can store the copy of each emails on your server using our Bcc feature.
I think you must show me the mail subject. I am send the mail and what the problem for showing?

Mandrill / postmarkapp store the whole email.

Sendgrid keeps a copy of the log of who sent and clicked.
Its force to hidden, your are send and you are not allow to view. just all do send blind messages.
 
#51
signed up three times with 2 different emails 3 different usernames. Im still waiting for the conformation emails.

I spoke with Jenny multiple times but nothing came of it, I get other mail that is sent to the email addresses but not emails from pepipost
 
#52
As discussed, there was some configuration problem at your end because of which you were not receiving the email. As there is no provision to resend the confirmation emails, our technical team has now activated both of your accounts from backend. Apologies for the inconvenience.
 

Brent W

Well-known member
#58
I just wanted to leave feedback as we have been using Pepipost for around a month or so now.

There are serious quality control issues with Pepipost. The support is responsive and do help resolve issues but somethings in the Dashboard simply do not work. We have to request basic things such as setting up individual domain click tracking and that even got messed up which caused all links in notification emails to break.

I hope the quality control issues can be resolved. The Dashboard needs serious work, which I am told is in the works.

Email delivery seems to be good now. Issues related to that were fixed.

We are still going to stick with them a bit longer and hope that the quality control improves.
 
Last edited:

Mouth

Well-known member
#59
We are still going to stick with them a bit longer and hope that the quality control improves.
Yeah, I had lots of issues ~6 weeks back. You're a braver man than I, as I couldn't afford to leave my transactional email with an incomplete and beta quality service.
 

Brent W

Well-known member
#60
I would like to say that I spent about an hour on TeamViewer with Dibya who was able to solve a pretty nasty issue with click tracking. I really can not say enough about the support level.