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Xenforo.com Password Reset

Discussion in 'General XenForo Discussion and Feedback' started by Robbie Poe, Jul 4, 2013.

  1. Robbie Poe

    Robbie Poe New Member

    This is silly... but nevertheless.

    I'm having some trouble changing my password on Xenforo.com. When I registered, I connected with Facebook—so in my Contact Details, my email address is listed at proxymail.facebook.com. In order to use "Add-On Install and Upgrade" add on, I have to provide my password.

    What I'm wondering is how I change my email address to a non-Facebook address so that I can actually setup a password on Xenforo.com—because currently, I can't change my email address manually without providing a password. Hopefully that makes sense.
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    Doesn't the Facebook proxy mail address do what it says? Meaning if you request a password won't that proxy address proxy the email to your real email address?
     
    Last edited: Jul 4, 2013
  3. Mike

    Mike XenForo Developer Staff Member

    It's certainly supposed to...
     
  4. Robbie Poe

    Robbie Poe New Member

    Unfortunately, it isn't working. Is it possible for an admin to manually change my email address? I know that's a big ask, but I would really appreciate it.
     
  5. Mike

    Mike XenForo Developer Staff Member

    PM me.
     
    Liam W likes this.
  6. Robbie Poe

    Robbie Poe New Member

    Done. Thx so much.
     
    Liam W likes this.
  7. kkm323

    kkm323 Well-Known Member

    is this a bug then?
     
  8. James

    James Well-Known Member

    If it is it's probably on Facebook's end not forwarding the e-mail on.
     
  9. Adam Howard

    Adam Howard Well-Known Member

    Not any more (or at least not for long).

    Facebook has its own e-mail now (they've had it since last year). And their proxy mail forwards things to your facebook mail.

    I registered on another site and tested this. Out of the 4x I tried to recover my password... 3x ended up in the facebook e-mail account.

    So I don't know if this is a bug on their part or their attempt to get people to use their mail system.

    https://www.facebook.com/help/224049364288051
     
  10. Sheldon

    Sheldon Well-Known Member

    Their "mail" system is the same as their private messages.
     

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