Sounds like a frustrating experience.
However, frankly this "review" seems to be a weaponized
'heat of the moment' expression of the frustation and not really a constructive review at all.
Frustration sucks, and I'm sure most can appreciate this. Although imo it is completely unreasonable to point the finger and lay all blame on others. Because the inescapable fact is that it takes two to tango.
It is totally unfair attempting to publicly smear & sabotage a
subjectively perceived cause of one's frustrations, and particularly so in this case as it simply does not seem there's any logically reasoned justification by any stretch of the imagination.
The "review" itself appears to be motivated by negatively charged emotive reactivity rather than being a rational expression and thus indicative of limbic system hijacking having occurred.
There is nothing inherently wrong with that, as it is natural and we all experience this temporary reactive state of irrationality from time to time.
Yet the fact is, allowing the transient irrationality state to determine our decisions and subsequent [re]-actions usually only leads to variably detrimental consequences overall for self as well as for other/s.
I wonder
@Sanctum Staff , did you immediately seek assistance from
@CRUEL-MODZ &/or
@SyTry regarding the issue?
100% of my experiences with Xen-Soluce staff have proven to me their customer support is without a doubt well above the common standard and I am pretty sure that I'm not the only one who has noticed either. Wouldn't you agree?
@cedric V
We all make mistakes, yet the most crucial factor is whether or not we wilfully assume our self-responsibilities & self-accountabilities by actively efforting towards correcting whatever errors we've made.
Thereby in so doing, we thusly prove ourselves to be of genuinely honourable character, therefore proving we are reliable individuals who are actually worthy of others trust.
Now from what I can see it is quite apparent
@SyTry has indeed openly assumed full responsibility for a previously unknown & unintentional mistake and intends to correct it promptly.
In my subjective opinion this indicates that
@SyTry is a genuinely honourable & reliable individual who is worthy of others trust.
Lastly I'll add that yesterday I had to do a major reversion of my site, after which I found that roughly one third of all the various different developer's add-ons we currently have installed had somehow reset and to my annoyance are now having to be set-up all over again.
Yet of all the add-ons that did not reset like this and instead have remained functioning exactly as intended, is the [Xen-Soluce] 'Custom Colors Picker'.
It is working perfectly. So, as far as I'm concerned, it is a fantastic add-on and Xen-Soluce is a very reliable high quality brand.
I consider both
@CRUEL-MODZ &
@SyTry to be exceptional developers and absolutely worthy of my trust.
Honestly I wish more individuals conducted theirselves as Xen-Soluce staff consistently do.
Thank you. That is all.
~End of rant~
![[Xen-Soluce] Custom Prefixes & Banners](/community/data/resource_icons/9/9277.jpg?1699466855){kind=icon}
Yeah so, both fixes were for two separate errors that had occurred (@)nzfsf.nz.
Still tripppin' me out.
Maybe to XenSoluce, since they also provide something I think is sorta like DBTech's Shop/Credz, yet XenSoluce's support is frickin' exceptional!
However, bloody crikey guys! €3 for the Custom Colors Picker is absurd!
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