Paid resources, not marked as unmaintained, I think 2 months. Its reasonable to expect developers charging for resources and providing support to logon no less than at least every 2 months (I'd argue less, but trying to allow for circumstances). If XF owners are purchasing add-ons and posting in RM discussion threads with queries, issues, and suggestions but the developer is not engaging or unresponsive, then it doesn't look good for the XF brand or the experience of XF owners.The other case is for members who disappear - at what point do we considered them never to return and delete their paid resources?
Six months, nine? A year?
OK, you drive a hard bargain - 3 it is thenI would say that two months is probably on the short side,
Yes. If they're going to utilise XF to sell resources and provide (where to find) support, then IMHO that's a given.Although in an ideal world, they should also visit here regularly to check on their resource threads, conversations, etc.
No, but the time period requirement is not on them posting in the thread or providing updates etc. Only that they've logged into xf.com/community at least within the last 2 months (ok, 3) and presumably checked on activity/engagement (or lack thereof) of their resources. People can still manually report a paid and suported resource if the developer is logging on to xf.com but still not being responsive to engagement on their resources.In some cases the resource may not need much input or support, so those purchasing it may not even require the assistance of the author.
It may simply work now. But what about in 6 months time when its impacted by an XF major/minor release and is no longer partially/fully working or installing. The developer hasn't even visited in 3+ months and is not responding to posts on their resource discussion thread. People whom purchased the add-on only 2 weeks ago before it broke are left high and dry - if only they were diligent and checked that the developer hasn't been around for 6 months. In the meantime, the anguish and venting is at xenforo for allowing this to happen. If the resource had been marked as deleted (or at least the paid option/button removed until the developer returned) 3 months prior, then it will have likely lowered the impact of this scenario.If an addon simply works and there is no need for support then why delete it? That makes no sense to me.
Wouldn't it be nice if there was an add-on that provided ACP functionality where you could enter an SQL query, define it's run frequency, and it would email you the results.The problem in managing such a system is there is no automatic method of dealing with that scenario, so it's a case of manually checking each and every resource on an ongoing basis.
Agreed. Such an ACP add-on would only allow SELECT queries, so that any actions an admin determines may be required from the results received would be done through standard UI.Well dealing with resources via queries shouldn't really happen - it should be done via the UI to ensure all of the relevant code and tables are updated.
We use our own site and redirect all support there. Also, that's encouraging wasting time to do updates for no reason to "prove you're still active" - waste of time for developers and users.Paid resources, not marked as unmaintained, I think 2 months. Its reasonable to expect developers charging for resources and providing support to logon no less than at least every 2 months (I'd argue less, but trying to allow for circumstances). If XF owners are purchasing add-ons and posting in RM discussion threads with queries, issues, and suggestions but the developer is not engaging or unresponsive, then it doesn't look good for the XF brand or the experience of XF owners.
What's the criteria? We should know so our resources aren't deleted because of some "inactivity" rule...We have agreed internally on a set of criteria and actions for dealing with paid and free resources.
I am currently working through the existing resources and applying said criteria and actions.
If you feel I've missed any (give me a few hours to get through them all first ) please report them.
Right, and in the case they do return after a long time, are they able to restore their resource(s)?As long as you visit the site semi-regularly (once every couple of months) you have nothing to worry about.
The cut-off is only intended to apply to those members who disappear for extended periods or never return.