Fixed Welcome conversation


Active member
Actually I have just tried it myself.

Before this feature was core on Xenforo I used Andy's "New Conversation"-add-on. When the conversation was started, a email was sent for that conversation.

Now I switched to Xenforo's option and tested it with a new user I registered. The conversation is there, the alert, too. But no email was sent.

Can anyone of you reproduce it?


XenForo moderator
Staff member
Once the new user is created (after the user_state becomes "valid"), they will receive the welcome message and, if applicable, an email notifying them a conversation has been started with them.
It should work.

Perhaps the email has been spam trapped?


Active member
Mostly not, it's on another server of mine and the spamfilter is disabled. I will try another emailaddress.


Active member
It depends what has been set in the User Registration Options in the ACP.

The option can be found here: admin.php?options/list/usersAndRegistration
The option of users getting notified has been selected forever and it works with normal conversations.

With the conversation I selected:

"Leave conversation and accept future messages."

None of the two options above are selected.

Two other emailaccounts on different servers. No mails (except the first account-confirmation-mail)


Active member
Actually they don't show up in my conversations:


When logged in as NEWUSER he sees a PC from me.

But I can't see any of these PC, probably because I left them.


Active member
Now I have tried to select "Don't leave conversation"
I see the PC in my account now. But still no mail.

May there be a problem here with users in my forum needing to have a predefined number of posts before being promoted to a group where they can read and write private conversations? Normally with 0 posts they can't. But the new user can read the PC.


Active member
Well, at least I have verified that no mail is being sent. So I have activated the email-option, too. Nice to have it there :)


Active member
I don't think that there were any mails. All the other mails went straight through.
One domain on the same server, one domain on another server and one gmail. Would be a strange coincidence...

Chris D

XenForo developer
Staff member
I've had some time to look into this more closely this evening and it turns out there's a bug here which may cause the alert to be skipped for the new user.

This is now fixed for the next release.