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Want refund

Discussion in 'General XenForo Discussion and Feedback' started by jt2011, May 30, 2012.

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  1. jt2011

    jt2011 Active Member

    So I'm giving up on Xenforo.
    It has some neat features but in terms of customizability it fails completely.

    The template system is ridiculous. Having to switch back and worth between pages to edit colors is retarded. I want one page or file that makes it clear and simple enough what you are editing. Why not let us edit a single CSS file?

    If you have the patience to mess with it and learn the darn thing, good for you.

    A warning to anyone thinking of buying this product: its great if you want a cookie cutter site but if you want to really customize the layout and design... good luck with all the hard coded template functionalities.

    Maybe I'll come back to Xen in the future if the template system is simplified but until then, I'm going back to FREE alternatives.

    So, how does one get a refund around here?
  2. Peggy

    Peggy Well-Known Member

    wickedstangs, Doctor and Russ like this.
  3. Russ

    Russ Well-Known Member

    Fair warning for anyone, with new software there is a learning curve. XenForo is completely customizable, I've shown this a few times and there's even better examples but this is completely coded in XenForo :

    Rob Fritz, Lisa, Sylar and 4 others like this.
  4. shawn

    shawn Well-Known Member

    You do realize that you can just edit the CSS, right?
  5. pjfry

    pjfry Active Member

    Sorry to hear that you are not happy with Xenforo. But I am feeling that I have to say something to your statement above.

    I had very very many different Forum softwares running. Including:
    • vBulletin 3
    • vBulletin 4
    • IP.Board 3.1 to 3.3
    • SMF
    • phpBB 3
    • WoltLab Burning Board 2 and 3
    But none of them are so easy to customize as Xenforo is. For me Xenforo is lacking of some feature I like to see, for example a Gallery, but the biggest thing what keeps me from switching back to one of the forums mentioned above is the fact that Xenforo ist so easy to customize.

    After understanding how the Xenforo template is build it is such an easy thing. So if you want to have a single CSS file. No problem put all your CSS code in EXTRA.css So you could do all with a single file. Then you could even ignore all Style Properties - which I would not prefer but it is possible.

    Also the template syntax in Xenfor is for me the easiest I have ever seen - I am not a designer nor a programmer - it is just a hobby but even I could do many template edits including Xenforo syntax and even started to programm my first addon.

    One thing that helped me much is to do all my template edits in Coda with webdav which is also very great.

    So if you are not comfortable with the Xenforo Template System it is okay - everybody have different understanding for what is easy to use. But I had to clarify your "warning" because I am feeling the total opposite of your statement.

    Greetings Benny
    Alien, 0xym0r0n, Veer and 5 others like this.
  6. James

    James Well-Known Member

    Just a couple of quick questions:
    Why do you have to switch back and forth between pages to change colours? I find them all nicely here:

    Also, I find the css files here:
    nicely named and spaced out so I can see exactly which template I'm editing.

    What is a 'cookie cutter' site? If it's an expression I've never heard it, and if it's not then XF is low on cookie usage ;)

    What are the 'hard coded template functionalities' that put you off using the templates? I find the syntax easy to use, I find the colours easily customisable and the templates are entirely customisable... not sure of the problem here.

    For the record, I don't use XF in production so all my points here might be... pointless.
  7. Chris D

    Chris D XenForo Developer Staff Member

    They absolutely aren't pointless. I couldn't agree with you more.
    pjfry, Peggy and James like this.
  8. Digital Doctor

    Digital Doctor Well-Known Member

    Edited for content.
    Microsuck, John and TheVisitors like this.
  9. Shelley

    Shelley Well-Known Member

    Xenforo is very customizable, I'm only making this point because you obviously don't understand the styling system and giving potential customers the wrong impression when the issue is at the user level (you) not understanding the system, how it works, how it should/can be used. Below are two (not the greatest styles) I designed using just css making use of the extra.css template. Very customizable and tbh the style system xenforo provides is in my eyes it's strongest area. Sure there's room for improvements but there's nothing that can't be accomplished using the style system and it's very easy with the below styles able to be created in a day, 2 days if you really want to stretch it out.

    The rest of your post (to the OP) doesn't make much sense so I'm not understanding the other issues your having but goodluck with your choice of software .


    Rob Fritz, Lisa, Sylar and 6 others like this.
  10. Ingenious

    Ingenious Well-Known Member

    I couldn't agree with you less. I changed my site significantly to my own requirements in just a few days and the whole process was both quick and easy. In the end the ease of customisation is one reason I chose XF over IPB or VB4.
    pjfry and Shelley like this.
  11. Sadik B

    Sadik B Well-Known Member

    Every customer is entitled to his opinion, so you are well within your right to dislike xenforo or call it crap.

    However the facts you present are wrong. Xenforo has very little to nothing hardcoded and it is completely customizable. Someone who doesn't know much css/html can simply change the color palette (even some very non tech savvy forum owners I know have done that on their own!) and if you know some css you can simply edit the css templates (or add in extra.css). It seems you did not understand what this software did or did not do before you purchased and were hasty to purchase and are being hasty to get rid of it.
    Russ likes this.
  12. DBA

    DBA Well-Known Member

    You must not have seen his other threads. :rolleyes: It seems like he's just looking for an excuse not to use XF, so be it...move on.

    Side note - Yes you can edit the CSS in one file, it's called EXTRA.css (you've been told this a few times already) ;)
    Doctor, Shelley and pjfry like this.
  13. DBA

    DBA Well-Known Member

    PM me a link (or image) to what you're trying to do.
    Doctor likes this.
  14. hellreturn

    hellreturn Active Member

    You can sell me your license. ;) Their fixed your issue but I wouldn't give it back to you once transferred :) PM me the price but I guess their is 120 days wait time unless you can get that waived.
  15. robdog

    robdog Well-Known Member

    Yeah I will take that license off your hands in a heart beat. When you are not able to get a refund, how much do you want to sell it for?
  16. Digital Doctor

    Digital Doctor Well-Known Member

    FWIW: There are valid criticisms of Xenforo ... customizability isn't one of them.
    Peggy and Shelley like this.
  17. Adam Howard

    Adam Howard Well-Known Member

    Oh really?

    Word Press
    Burning Board
    BB Board

    All of the are not as easy as to customize as XenForo is.
    Rob Fritz, Gabby, 0xym0r0n and 2 others like this.
  18. Sadik B

    Sadik B Well-Known Member

    Entirely offtopic but wordpress is very very easy to customize (unless you got a skin which totally changes it).
    Sylar and Peggy like this.
  19. Adam Howard

    Adam Howard Well-Known Member

  20. Digital Doctor

    Digital Doctor Well-Known Member

    And Wordpress sucks without a skin so ...... it's on the list.
    TheVisitors likes this.
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