XF 1.5 Users Stuck in Banned User Group

[Recep Baltaş]

We have a user group for temporary banned users. Bans are usually a day, a week or a month. The problem is, after the expiration of the warning, some users a are not being promoted to their original group and they get stuck in the banned state.

There are a lot of users in that state who have no warnings but can not take part in the forum. How can we batch update the situation of these users?

 

[Recep Baltaş]

Solved with v1.5.7. 611 users were stuck in the demoted group in total.

 

[Recep Baltaş]

Update: Solved for one time. User still being stuck in restricted usergroup.

 

[Chris D]

Better reported to your add on developer in the relevant resource discussion thread at this stage.