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Users reporting error

Discussion in 'Troubleshooting and Problems' started by Blue, Dec 7, 2011.

  1. Blue

    Blue Well-Known Member

    I have a couple users reporting an error.
    The error reports "Your request has timed out. Please retry the request."
     
  2. Mike

    Mike XenForo Developer Staff Member

    What are they doing when that happens?

    It really just means what it said - your server took more than 30 seconds to respond. That likely indicates server load or connectivity issues.
     
  3. Lawless Baron

    Lawless Baron Member

    Server may even be MySQL
     
  4. Blue

    Blue Well-Known Member

    They were trying to submit a post. This is what they saw.
    error.jpg

    I was thinking connectivity issues as well. Just wanted to rule out any other possibilities.
     
  5. Lawless Baron

    Lawless Baron Member

    I have seen this issue on multiple Xenforo boards and even when trying to update Signatures
    try contact your host
     
  6. Montimedici

    Montimedici Member

    Sorry for push.
    Xen 1.4, same here - how to fix?
     
  7. Chris D

    Chris D XenForo Developer Staff Member

    It really depends, as Mike explains above:
     
  8. wang

    wang Well-Known Member

    As mentioned above, this is likely related to the server and not xenforo. I would suggest to contact your host.
     

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