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XF 1.5 Users Not Receiving Tag Alerts

Discussion in 'Troubleshooting and Problems' started by toodlez, Apr 8, 2016.

  1. toodlez

    toodlez Active Member

    I have many instances of users not receiving alerts when they are tagged in threads.
    It seems to occur all over the place, and I'm not exactly sure what the deal is.

    Also, does XF user tagging support the ability to tag a usergroup or something? For instance I have 30 people I want to tag, is there a way to do this with one tag that those 30 users fall under?

    Thanks
     
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    XenForo does not have group tagging, it can be added via add-ons.

    Are you tagging more people that permitted to be alerted via your permissions?
     
  3. toodlez

    toodlez Active Member

    Where would I view those permissions?
     
  4. Jeremy

    Jeremy XenForo Moderator Staff Member

    It is the "Maximum mention alerts per message" permission under user/usergroup permissions. If set at 5, only the first 5 users mentioned will receive an alert for the mention.
     
  5. toodlez

    toodlez Active Member

    (y) will try it out
     

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