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Not a Bug Users never leave "Awaiting Email Confirmation" status

Discussion in 'Resolved Bug Reports' started by Edrondol, Feb 8, 2011.

  1. Edrondol

    Edrondol Well-Known Member

    I have now tested this on both of my sites and have confirmed using Peggy as the Guinea pig:

    Since RC2 users attempting to register on either site are either getting NO confirmation email or if they do it takes them back to the page where they get this:

    This is pretty huge. Since RC2 I can confirm all attempts to join on MyDogDallas were put into "Awaiting email confirmation" status and have to be manually changed to "Valid". please note that it does NOT show that any users are awaiting approval.

    I can't tell how many people have tried to join Halforums as I have 1000+ users and can't sort all users by potential join date.
    By the way, the Registration is NOT set to manual.
     
  2. Vincent

    Vincent Well-Known Member

    Noticed that too :)
     
  3. Peggy

    Peggy Well-Known Member

    To follow up on this, I registered at his MyDogDallas.com forum and of course was taken to the
    I received the email, clicked on the link, and was taken back to the site where I saw the same message.
    Clicked on the link again to get another email, got the email, clicked on the link, went back to the site and the same message.
    This happened 5 times, 3 of which I cleared my cache, thinking that might be the issue. It was not.

    I finally shut down my browser, opened it back up, cleared cache again, then went to the site, logged out, re-logged in. Message is still there.
    Clicked on link again, got email, clicked on that link, and this time, it worked.
    Very odd thing to happen.

    On his HalForum site, I have yet to receive any confirmation email, despite having clicked the link 3 times within the past 45 minutes.
     
  4. Edrondol

    Edrondol Well-Known Member

    It worked on MyDogDallas because I physically changed your status to Valid.
     
  5. Peggy

    Peggy Well-Known Member

    ahha. so what I did was useless.

    This is a major bug imo.
     
  6. Edrondol

    Edrondol Well-Known Member

    Went into my database and changed everyone that was shown as "awaiting email confirmation" and changed them to Valid. It explains why we haven't had anyone signing up lately.

    Very interesting. Now I can keep an eye on it at least.
     
  7. Mike

    Mike XenForo Developer Staff Member

    Dodgeboard and Vincent like this.
  8. Vincent

    Vincent Well-Known Member

  9. Edrondol

    Edrondol Well-Known Member

    Not a bug, indeed. I guess I have to fix the email response on MDD. Thanks, man!
     
  10. Dean

    Dean Well-Known Member

    Indeed.

    If the forums url is incorrect, people who join will not be able to confirm their accounts. That happened on our forum for a few hours and needed to email the individuals to confirm they actually wanted to join.
     
  11. Edrondol

    Edrondol Well-Known Member

    I think it's fixed then. Thanks again for the help. I didn't even know I had an issue until Peggy said something.
     
  12. Peggy

    Peggy Well-Known Member

    What about my never having received an email from halforums?
    I still don't have one.
     
  13. Mike

    Mike XenForo Developer Staff Member

    That's down to spam filters mostly. AT&T is fairly aggressive at blocking servers.
     
    Vincent likes this.
  14. Vincent

    Vincent Well-Known Member

    Indeed, I said "Noticed that too" earlier, but I just found out the emails are in my Spam folder :p
     
  15. Peggy

    Peggy Well-Known Member

    Odd tho that I would receive them from the Dallas forum and not the halforum.
    Ok thanks Mike.
     
  16. Edrondol

    Edrondol Well-Known Member

    I have 2 different hosts. MDD is on an Arvixe server because I use them for small projects. Halforums is on URLJet. So if you get one blocked and the other goes through it's not as big a mystery as it normally could have been.
     
    Vincent and Peggy like this.
  17. kilcher

    kilcher Active Member

  18. Vincent

    Vincent Well-Known Member

    Did it work? It should :p
     
  19. kilcher

    kilcher Active Member

    I need to wait for someone to register. :p
     
  20. Dean

    Dean Well-Known Member

    lol... I generally recommend testing these types of things.. you may be waiting for a while.. :D
     
    Vincent likes this.

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