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XF 1.4 Users Logged Out By Clicking Link?

Discussion in 'XenForo Questions and Support' started by Grizzly Adam, Oct 15, 2014.

  1. Grizzly Adam

    Grizzly Adam Active Member

    I am using the notices feature to direct users to two auctions to raise money for the family of a recently deceased member. In the notice I am using direct links to the threads in our for sale forum. When some users click the links they are reporting that they get logged out ( I think it still takes them to the link). This has happened before on xf1.2 but I was not a user here at the time and couldn't ask for help. Any ideas what is causing this and how I can fix it?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Is your site available from www and the non www link?

    If so, you will need to set a redirect in .htaccess to one or the other and update the Board URL to reflect that.

    Edit: I have just checked the URL in your customer account and that is indeed the case.
     
  3. Grizzly Adam

    Grizzly Adam Active Member

    Can you give me just a few more details, I'm new to this.
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

  5. Grizzly Adam

    Grizzly Adam Active Member

  6. Grizzly Adam

    Grizzly Adam Active Member

    Emulated this one and it worked very well for me. Thanks again.
     

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