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User upgrades. Only possible at the end?

Discussion in 'XenForo Questions and Support' started by AndreaMarucci, Mar 22, 2011.

  1. AndreaMarucci

    AndreaMarucci Well-Known Member

    Since I've many users with user upgrades it comes to my attention one user today that has their subscription end th 24th of march. He want to upgrade today but he cannot do it since the Buy button is not available until the end of the subscription.

    Is it possible for a user to upgrade also if his subscription is not expired?
  2. Brogan

    Brogan XenForo Moderator Staff Member


    The option to upgrade won't be available until the current upgrade has expired.
  3. AndreaMarucci

    AndreaMarucci Well-Known Member

    Ok thanks! But when a user upgrade expires, in which usergroup the user is put?
  4. Brogan

    Brogan XenForo Moderator Staff Member

    They are just removed from the upgrade group.

    Presumably all your members are in the registered group as their primary?
    If not, they should be as that is how the system has been designed.
  5. AndreaMarucci

    AndreaMarucci Well-Known Member

    Ok, understood. I've to move them in the registered UG and, as a secondary one, in the upgrade's one...
  6. discoian

    discoian Active Member

    Just as a sidenote, does the upgrade system allow paypal subscriptions? If so will paypal automatically notify XF of the successful payment and keep the upgrade meaning no intervention at all from me?
  7. AndreaMarucci

    AndreaMarucci Well-Known Member

    Should so I think...
  8. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Yes it does support recurring payments. The option is set for each subscription:

    Admin CP -> Users -> List User Upgrades -> Create New User Upgrade

    Screen shot 2011-03-22 at 10.03.29 AM.png

  9. Brogan

    Brogan XenForo Moderator Staff Member

    If you set a recurring upgrade then a PayPal payment profile is created.

    You will receive 2 emails for any members purchasing recurring upgrades.
    One for the payment, one for the payment profile.

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