XF 2.2 User Upgrade not applying

[nesman]

Heyo

After upgrading to XF2 I started to have user upgrades not being applied but the user still getting charged on their paypal account. This only happens when it is a recurring payment and not a one time payment. The users have a payment profile setup and there are no errors logged (there is for a stripe user but it still goes through and applies the role). The paypal account is a business account with IPNs enabled. Any ideas? It's not consistent either which makes this hard to track down, some users it works just fine and others it does not.

 

[nesman]

Unsure what's happening here as there are no payment/server errors. Is there a a way to make the payment log print what's happening?

 

[nesman]

We removed paypal from the recurring upgrades. Now it's happening with one time payments. We have no idea what's happening as there are no error logs.

 

[Paul B]

Check the details of one of the PayPal log entries.

Also check the change log of the related member to see if there are any entries related to it.

 

[Ferdinand]

Was there a resolution to this?