XF 2.3 User Upgrade Does not Downgrade after expiration

[dunowat]

I have user A who upgrades for 1 month for access to forum 1

After the month and subscription expiration the user is still in the group for forum 1. Isn't the usergroup supposed to be removed after subscription expiration?

Under what conditions would it not expire?

 

[Seeker-Smith]

Di you use User upgrades or Promotions? Only upgrades reverts the user.

 

[dunowat]

Di you use User upgrades or Promotions? Only upgrades reverts the user.

I used User Upgrades for sure and not promotions but even after expiration the checkbox didn't revert.

 

[JamesBrown]

How often does your Cron "Downgrade expired user upgrades run? I think it's normally hourly. Run it and see if they are downgraded.

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