I have an existing forum offline for awhile why I rearrange everything, and what I want to do is assign all existing members to three separate secondary user groups. I created pretty much the same promotion, yet it is not taking effect. The only things I have selected are similar to above: 1) I select the secondary groups to be assigned to, and 2) nothing else is selected in the other two tabs except for "User has been registered for at least X days:" which is set for 7 days (I've had the forum offline for more than a week).
Checking an existing long-time member, the promotion is not being applied. When I first set it up, I manually ran the cron entry...no change. Then I waited until after the next scheduled run of the cron, loaded the forum a few times...still nothing. I also notice when I ran it manually once, it took several seconds to complete. On subsequent tries, the cron job ends almost immediately.
I even created another new promotion, again selecting only the one critera...still nothing.
What am I missing? Both the good and the bad promotions are essentially setup the same way, and each only has the one criteria selected. It worked fine for my Verified Member promotion, but it's not doing anything with the new ones.