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XF 1.4 User group promotions doesn't work

Discussion in 'Troubleshooting and Problems' started by mono, Nov 8, 2014.

  1. mono

    mono Active Member

    Trying to understand why. I'm using it with Post Ratings add-on. Promotion criteria for user is set to at least 80 messages and at least 50 positive post ratings.
    Thanks for help.
  2. Martok

    Martok Well-Known Member

    If the promotion is set correctly and its not working then it'll be an issue with the add-on. You'll need to post in the add-on discussion thread for support.
    mono likes this.
  3. Mike

    Mike XenForo Developer Staff Member

    If you're using criteria from an add-on, unfortunately we can't really provide any guidance; you'll likely need to contact the author.

    However note that when you create a promotion, it will only be applied to users that are active. You can rebuild promotions in the rebuild cache section for all users.
    mono likes this.
  4. mono

    mono Active Member

    Yes, I also think so.
    Thank you, I know that.

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