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user forgot to confirm e-mail link

Discussion in 'XenForo Questions and Support' started by erich37, Jan 23, 2011.

  1. erich37

    erich37 Well-Known Member

    a user at my forum forgot to confirm the "e-mail confirmation link" which is being send during registration.

    How do I make this user a valid registered member in ACP ?

    Appreciate your help.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    In the ACP, click on Users, enter the username and change the state to Valid at the bottom.

    Alternatively you can re-send the confirmation email.
    erich37 likes this.
  3. erich37

    erich37 Well-Known Member

    when I click on "Valid", the users then show up at the Members-List.
    But within the Sidebar at "Forum Statistics", it does not show the correct number of members, meaning the members for which I changed their "State" from "awaiting e-mail confirmation" toards "Valid" are not showing in the number of "Members" in the sidebar Forum-statistics.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    You have to wait for the cron task to run.
    It will update next time it does.
  5. erich37

    erich37 Well-Known Member

    how often is the cron running ? Is the cron already build into XF-software or do I need to set-up a cron-job at my server or something?
  6. Brogan

    Brogan XenForo Moderator Staff Member

    The cron tasks are built in and run automatically.

    You can trigger them manually if you wish - ACP -> Tools -> Cron Entries
    erich37 likes this.

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