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XF 1.4 Uploading avatar shows broken photo

Discussion in 'Troubleshooting and Problems' started by EpicDinosaurz, Jul 2, 2015.

  1. EpicDinosaurz

    EpicDinosaurz Member


    When I upload an avatar on my site, I get this:

    Here are the things I have already done to try to troubleshoot the problem:
    • Checked user permissions
    • Made sure data and internal_data had CHMOD 0777
    • Cleared my browser cache & Cloudflare cache
    • Disabled all add-ons in a systematic manner to see if any of them were causing the problem.
    • Tried using different browser
    • Tried uploading on the default style.
    Has anybody had similar problems? I am thinking it must be a php configuration or something :/
    Last edited: Jul 2, 2015
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Does it happen for everyone?

    I just checked your site and the image is 404, so it presumably wasn't uploaded correctly, although the system thinks it was.

    Are you sure you set the permissions to 0777 recursively, in all sub directories also?
  3. EpicDinosaurz

    EpicDinosaurz Member

    I just checked and they are all set to 0777. I'll triple check just to be sure though. :p
  4. EpicDinosaurz

    EpicDinosaurz Member


    I can't seem to find what is causing this still ):
  5. Brogan

    Brogan XenForo Moderator Staff Member

    If you submit a ticket with ACP and FTP log ins, we can take a look.

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