1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Browser Issue Tooltip is hidden when selecting a paragraph

Discussion in 'Resolved Bug Reports' started by Moshe1010, Jul 30, 2014.

  1. Moshe1010

    Moshe1010 Well-Known Member

    iOS 7.1.2, iP5
    When selecting a paragraph and scrolling down, the "copy" (Apple) tooltip is hiding the quote selection tooltip.
    Sure one can scroll to the top, but this is not always true for users, which can have some sort of confusion with this matter.

    Last edited: Jul 30, 2014
  2. RoldanLT

    RoldanLT Well-Known Member

    Could be similar to this:
  3. Mike

    Mike XenForo Developer Staff Member

    I don't think there's really much that can be done about things like this in the general case. They always sit over the page and they can appear in arbitrary and changeable places.
  4. Moshe1010

    Moshe1010 Well-Known Member

    Maybe somehow let the users to choose if they want to copy/define the text or select it?
    The "QuoteMe" add-on overcomes this by a button that disabled Apple's tooltip and enables quote selection.
    Not sure if this is the best method here, maybe there are other solutions to this. It looks like Apple's tooltip is only shown on the top or bottom, on the blue selecting dots. There are two more dots on the sides, so maybe the code can be manipulated to show Apple's tooltip on one of the sides instead on its current place (or vice versa, to do it with XF's selecting quote).
    But then I'm not sure how it would affect Android devices.
    Last edited: Jul 31, 2014
  5. Martok

    Martok Well-Known Member

    Does the pop-up have to appear attached to the (end of the) text?


    I struggle most of the time to use the Reply option unless I zoom in on the screen so that the selection marker doesn't overhand the pop-up as much.

    Maybe the pop-up could appear somewhere outside of the selection? That way it wouldn't be obscured by the various shaped selection markers.
  6. Brogan

    Brogan XenForo Moderator Staff Member

    As far as I can tell, the closing icon for all touch screen devices is below the line of text.
    One possible solution therefore would be to have the tooltip above the line of text.


    Unfortunately it does obscure the selected text.
  7. Rob

    Rob Well-Known Member

    I can confirm this is also an issue on android. The end marker obscures most of the reply option in all cases I've tried so far.
  8. Mike

    Mike XenForo Developer Staff Member

    I'm experimenting with a change that will put the tooltip at the bottom of the window for touch browsers (making it a slightly larger target as well). Should roll out here soon.
    BassMan, Rob and Martok like this.
  9. Rob

    Rob Well-Known Member

    Great idea :)
  10. Brogan

    Brogan XenForo Moderator Staff Member

    I hate to say this, but if you hadn't posted that I would have completely overlooked it and assumed it was no longer working.

    Rob likes this.
  11. Rob

    Rob Well-Known Member

    @Mike, I see what brogan means. Could it maybe be bigger? When you explained it, I envisioned a block level layer that spans whole bottom of the screen?? That would get my attention because as brogan said it's easy to miss currently.
  12. Brogan

    Brogan XenForo Moderator Staff Member

    I personally don't think that would help.

    It is too dissociated from the selected text and editor window.
  13. cclaerhout

    cclaerhout Well-Known Member

    Not big enough.
  14. Martok

    Martok Well-Known Member

    Blimey, I didn't even notice it in Brogan's screenshot at first and it took me a few seconds once I realised there was a quote/reply tooltip (after subsequent replies) to spot it there at the bottom.

    I totally agree.
  15. Mike

    Mike XenForo Developer Staff Member

    Yeah, I think I'm going to roll it back. Even made more noticeable, I don't think it ends up being a good solution (hence "experimenting") since it just loses the association, particularly if the screen gets scrolled.
    Chris D likes this.
  16. Chris D

    Chris D XenForo Developer Staff Member

    There's another issue with that placement on iOS using Safari.

    The first press actually brings up the bottom toolbar.
  17. Mike

    Mike XenForo Developer Staff Member

    I've re-attached this for touch browsers though have tweaked the positioning slightly (if possible). Not a perfect solution, but I think detaching the action (even if very noticeable) ends up being a worse interface. I don't think there's a way to prevent this in 100% of cases. I'm hopeful that the current position will work more consistently though at least.
  18. Brogan

    Brogan XenForo Moderator Staff Member

    Much better :)
  19. Martok

    Martok Well-Known Member

    Much better indeed. (y)

    Nexus 7


    Sony Xperia

  20. Rob

    Rob Well-Known Member

    It's fine as long as the selection end isn't near the left edge of a block. Screenshot_2014-08-23-04-38-40.png

Share This Page