MasonK Active member Licensed customer Sep 12, 2015 #1 Hi everyone, When my users try to start a conversation they get a blank page. Do you have any idea why this may happen?
Hi everyone, When my users try to start a conversation they get a blank page. Do you have any idea why this may happen?
Dan Well-known member Licensed customer Sep 12, 2015 #2 A blank page usually indicates a suppressed PHP error. Have you tried disabling your addons? Check your error log? Upvote 0 Downvote
A blank page usually indicates a suppressed PHP error. Have you tried disabling your addons? Check your error log?
MasonK Active member Licensed customer Sep 12, 2015 #3 I have 0 errors. I will try disabling add ons, but I am not receiving this problem. Upvote 0 Downvote
Dan Well-known member Licensed customer Sep 12, 2015 #4 Are you on shared hosting? Do you have access to the server logs? Upvote 0 Downvote
MasonK Active member Licensed customer Sep 12, 2015 #5 I think I do have accessed to the server logs, and yes I am on "shared hosting". @The Dark Wizard Upvote 0 Downvote
The Dark Wizard Well-known member Licensed customer Sep 12, 2015 #6 MasonK said: I think I do have accessed to the server logs, and yes I am on "shared hosting". @The Dark Wizard Click to expand... Already investigating ! Upvote 0 Downvote
MasonK said: I think I do have accessed to the server logs, and yes I am on "shared hosting". @The Dark Wizard Click to expand... Already investigating !
MasonK Active member Licensed customer Sep 12, 2015 #7 Thanks DWiz I am already disabling all of my add ons. Luckily XF 1.5 does it all at once Upvote 0 Downvote
MasonK Active member Licensed customer Sep 12, 2015 #8 Seems that it's one of my add ons will have to deduce the problem. Upvote 0 Downvote
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