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XF 1.5 Starting A Conversation

Discussion in 'Troubleshooting and Problems' started by MasonK, Sep 12, 2015.

  1. MasonK

    MasonK Active Member

    Hi everyone,

    When my users try to start a conversation they get a blank page. Do you have any idea why this may happen?
     
  2. Dan

    Dan Well-Known Member

    A blank page usually indicates a suppressed PHP error. Have you tried disabling your addons? Check your error log?
     
  3. MasonK

    MasonK Active Member

    I have 0 errors. I will try disabling add ons, but I am not receiving this problem.
     
  4. Dan

    Dan Well-Known Member

    Are you on shared hosting? Do you have access to the server logs?
     
  5. MasonK

    MasonK Active Member

    I think I do have accessed to the server logs, and yes I am on "shared hosting".
    @The Dark Wizard
     
  6. The Dark Wizard

    The Dark Wizard Well-Known Member

    Already investigating :)!
     
    Dan likes this.
  7. MasonK

    MasonK Active Member

    Thanks DWiz I am already disabling all of my add ons. Luckily XF 1.5 does it all at once ;)
     
  8. MasonK

    MasonK Active Member

    Seems that it's one of my add ons will have to deduce the problem.
     

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