I am reviewing various forum solutions for a software vendor user group. We have a very active user base that currently is using a 10+ year old version of phpBB. Some of our key requirements revolve question functionality. Specifically...
- The ability to create a post as a support question.
- The post should display that it is a question
- The original poster or the admin should be able to mark the question as answered
- We would also like to be able to search for unresolved questions.
- It would be nice to have a tab of only unresolved questions.
- It would be nice to have the original poster notified via email if no answers are proposed.
- Option to bump unanswered questions.