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XF 1.1 Problems with installation

Discussion in 'Installation, Upgrade, and Import Support' started by eekelmo, May 7, 2013.

  1. eekelmo

    eekelmo Member

    Hello,

    I have just recently purchased a XenForo license, but once I click enter my mySQL details into the site I get this error, please help.
    [​IMG]
     
  2. Lycaon

    Lycaon Well-Known Member

    Check your details again. Also make sure that you uploaded the generated config file if need be.
     
    14DH01 likes this.
  3. eekelmo

    eekelmo Member

    I'm going to try and make a new mySQL server, this time on Windows though.
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That simply means the MySQL info is wrong or the MySQL server is not properly configured. Confirm your MySQL connect info.

    With some Windows servers I find that I need to use "127.0.0.1" for the host instead of "localhost". It's something to try...
     
  5. eekelmo

    eekelmo Member

    @Jake Bunce
    It didn't work, thanks for your contribution though

    @Lycaon
    I don't know what config file your talking about

    Extra Info
    I tested my mySQL info on Sequel Pro (I'm on mac, I created the database with MAMP), and it connects just fine.
     
  6. eekelmo

    eekelmo Member

    Also, thought I would add that I didn't get an internal_data folder, so I created the directory, but it has nothing in it.
     
  7. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    The upgrade package excludes that directory. For a new install you should download the full package.

    On what server are you installing XenForo? Your local machine? The db needs to be created on the same server as XenForo.
     
  8. eekelmo

    eekelmo Member

    I installed XenForo onto my web hosts FTP server.
     
  9. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Then you need to verify the MySQL connect info with your web host.
     
    14DH01 likes this.
  10. eekelmo

    eekelmo Member

    I apologise for my unearthly noobiness, but what do I actually to them? Do I just ask for a mySQL database?

    Thanks
     
  11. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Yep. You need the MySQL host, user, pass, and db name.
     
    14DH01 likes this.
  12. 14DH01

    14DH01 Active Member

    like you said Jake,​
    in the admin panel of your hosting provider you need to create a database(phpmyadmin).​
    Once credentials are created, you must fill in the fields for your XenForo works like in your first picture:rolleyes:
    This test lets you know if the server database is good​
     
  13. eekelmo

    eekelmo Member

    Thank you, I managed to do that, although when I enter the information for my hosts mySQL I get access denied for user "my username" (using password:YES)

    I believe another error, is that I haven't set the permissions for data and internal_data, as I have no idea how. I apologize for my "noobiness".
     
  14. eekelmo

    eekelmo Member

    Also, if this matters, my web host is godaddy
     
    14DH01 likes this.
  15. 14DH01

    14DH01 Active Member

    for a new installation, you leave it blank
    http://xenforo.com/customers/
    [​IMG]
     
  16. eekelmo

    eekelmo Member

    oh, wow, I feel like the biggest idiot right now xD
     
    14DH01 likes this.
  17. 14DH01

    14DH01 Active Member

    you're not alone! I also think of installing a single version :D
     
  18. eekelmo

    eekelmo Member

    I still get that error, and I have no idea how to set files to "world data writable"

    Thanks
     
  19. 14DH01

    14DH01 Active Member

    completely empty FTP directory: www /*all files (ou public_html/*all files).​
    :rolleyes: send from the zip "xenforo" install.​
    Then in phpmyadmin also remove all tables "xf".​
    Start a new install​
     
  20. eekelmo

    eekelmo Member

    I don't have a www directory on my FTP server.
     

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