XF 1.1 Problems with installation

eekelmo

Member
Hello,

I have just recently purchased a XenForo license, but once I click enter my mySQL details into the site I get this error, please help.
 

Lycaon

Well-known member
Check your details again. Also make sure that you uploaded the generated config file if need be.
 

Jake Bunce

XenForo moderator
Staff member
That simply means the MySQL info is wrong or the MySQL server is not properly configured. Confirm your MySQL connect info.

With some Windows servers I find that I need to use "127.0.0.1" for the host instead of "localhost". It's something to try...
 

eekelmo

Member
@Jake Bunce
It didn't work, thanks for your contribution though

@Lycaon
I don't know what config file your talking about

Extra Info
I tested my mySQL info on Sequel Pro (I'm on mac, I created the database with MAMP), and it connects just fine.
 

eekelmo

Member
Also, thought I would add that I didn't get an internal_data folder, so I created the directory, but it has nothing in it.
 

Jake Bunce

XenForo moderator
Staff member
Also, thought I would add that I didn't get an internal_data folder, so I created the directory, but it has nothing in it.
The upgrade package excludes that directory. For a new install you should download the full package.

Extra Info
I tested my mySQL info on Sequel Pro (I'm on mac, I created the database with MAMP), and it connects just fine.
On what server are you installing XenForo? Your local machine? The db needs to be created on the same server as XenForo.
 

eekelmo

Member
eekelmo said:
Also, thought I would add that I didn't get an internal_data folder, so I created the directory, but it has nothing in it.​
The upgrade package excludes that directory. For a new install you should download the full package.

eekelmo said:
Extra Info
I tested my mySQL info on Sequel Pro (I'm on mac, I created the database with MAMP), and it connects just fine.​
On what server are you installing XenForo? Your local machine? The db needs to be created on the same server as XenForo.
I installed XenForo onto my web hosts FTP server.
 

eekelmo

Member
Then you need to verify the MySQL connect info with your web host.
I apologise for my unearthly noobiness, but what do I actually to them? Do I just ask for a mySQL database?

Thanks
 

14DH01

Active member
like you said Jake,​
in the admin panel of your hosting provider you need to create a database(phpmyadmin).​
Once credentials are created, you must fill in the fields for your XenForo works like in your first picture:rolleyes:
This test lets you know if the server database is good​
XenForo System Requirements
  • PHP: 5.2.4+
  • MySQL: 5.0+
  • PHP extensions: MySQLi, GD (with JPEG support), PCRE, SPL, SimpleXML, DOM, JSON, iconv, ctype
  • PHP safe_mode off
 

eekelmo

Member
like you said Jake,
in the admin panel of your hosting provider you need to create a database.
Once credentials are created, you must fill in the fields for your XenForo works like in your first picture
This test lets you know if the server database is good
Thank you, I managed to do that, although when I enter the information for my hosts mySQL I get access denied for user "my username" (using password:YES)

I believe another error, is that I haven't set the permissions for data and internal_data, as I have no idea how. I apologize for my "noobiness".
 

14DH01

Active member
The upgrade package excludes that directory. For a new install you should download the full package.
Thank you, I managed to do that, although when I enter the information for my hosts mySQL I get access denied for user "my username" (using password:YES)

I believe another error, is that I haven't set the permissions for data and internal_data, as I have no idea how. I apologize for my "noobiness".
for a new installation, you leave it blank
http://xenforo.com/customers/
 

14DH01

Active member
completely empty FTP directory: www /*all files (ou public_html/*all files).​
:rolleyes: send from the zip "xenforo" install.​
Then in phpmyadmin also remove all tables "xf".​
Start a new install​
 
Top