XF 2.1 Problem with sending confirmation email to registration

nitro76

New member
Hello, I have concerns about sending the registration confirmation email, some of my new members are not receiving the confirmation email, I have tested outgoing emails and i have received the email. Where can my problem come from? Cordially.
 
Last edited by a moderator:

Brogan

XenForo moderator
Staff member
If only some members are not receiving the emails then the issue will be due to spam filters or possibly blacklists.

You will need to work with those members to identify the email providers and then your host to resolve any potential server level issues.

This guide may help:

 
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