XF 1.4 Phpbb import questions and error

[herocus]

hi
Just bought xenforo today. Installed it with no problem.
http://zbrushindonesia.com

I tried to import the existing phpbb forum from my other site: http://cgpixol.com/

From xenforo tool > Import External Data
I put the info for username, password, database and the rest I leave it as default.

I got an error: The source database connection details are not correct: Access denied for user 'cgpixolc'@'localhost' (using password: YES)

any idea or help to get this work

thanks in advance

 

[herocus]

I believe it is there... however the file name sort of random name? (see attachment)

I've set the guest so can see the attachment.
the links I talk about is here: http://www.zbrushindonesia.com/index.php?threads/commander.10/

the attachement is broken

 

[Paul B]

That suggests it may be a server config issue with Apache being able to access the file.

 

[Mike]

If you submit a ticket with FTP and ACP access details, I can look into it.

 

[herocus]

Hi Mike

I have submitted the ticket just now.
Thanks for your help.